Customer Care Coordinator — Construction & Site Support in Livingston
Customer Care Coordinator — Construction & Site Support

Customer Care Coordinator — Construction & Site Support in Livingston

Livingston Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
B

At a Glance

  • Tasks: Manage customer queries and coordinate maintenance requests in a dynamic construction environment.
  • Company: Leading house builder in Livingston with a strong focus on customer care.
  • Benefits: Competitive salary, annual bonuses, and a contributory pension scheme.
  • Why this job: Join a supportive team and make a difference in customer satisfaction.
  • Qualifications: Strong admin skills, excellent communication, and Microsoft Office proficiency.
  • Other info: Great opportunity for career growth in the construction industry.

The predicted salary is between 28800 - 43200 £ per year.

A leading house builder in Livingston is seeking a Customer Care Coordinator to join their Customer Care team. The ideal candidate will possess strong administration skills, excellent communication abilities, and proficiency in Microsoft Office.

Responsibilities include:

  • Managing customer queries
  • Coordinating maintenance requests
  • Liaising with various teams to ensure defects are effectively handled

The position offers a competitive salary and benefits such as annual bonuses and a contributory pension scheme.

Customer Care Coordinator — Construction & Site Support in Livingston employer: Bellway Homes

As a leading house builder in Livingston, we pride ourselves on fostering a supportive and dynamic work environment where our Customer Care Coordinators can thrive. With competitive salaries, annual bonuses, and a contributory pension scheme, we prioritise employee well-being and growth, offering ample opportunities for professional development within the construction sector. Join us to be part of a collaborative team dedicated to delivering exceptional customer service and making a meaningful impact in the community.
B

Contact Detail:

Bellway Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Coordinator — Construction & Site Support in Livingston

Tip Number 1

Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since the role involves liaising with various teams and managing customer queries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.

Tip Number 3

Showcase your admin skills! Be ready to discuss how you've effectively managed tasks in previous roles. Bring examples of how you've coordinated requests or handled customer issues to the table during your interview.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Care Coordinator — Construction & Site Support in Livingston

Administration Skills
Communication Skills
Proficiency in Microsoft Office
Customer Service Skills
Problem-Solving Skills
Coordination Skills
Team Liaison
Attention to Detail

Some tips for your application 🫡

Show Off Your Admin Skills: Make sure to highlight your strong administration skills in your application. We want to see how you can manage customer queries and coordinate maintenance requests efficiently.

Communicate Clearly: Since excellent communication is key for this role, use clear and concise language in your written application. Let us know how you’ve successfully liaised with teams in the past!

Microsoft Office Proficiency: Don’t forget to mention your proficiency in Microsoft Office! We’re looking for someone who can navigate these tools like a pro, so give us examples of how you’ve used them in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!

How to prepare for a job interview at Bellway Homes

Know Your Stuff

Before the interview, make sure you understand the role of a Customer Care Coordinator in the construction industry. Brush up on common customer queries and maintenance processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

Show Off Your Communication Skills

Since excellent communication is key for this role, prepare examples of how you've effectively managed customer interactions in the past. Think about times when you resolved issues or coordinated with different teams. Practising these scenarios will help you articulate your experience clearly during the interview.

Get Familiar with Microsoft Office

Proficiency in Microsoft Office is a must-have for this job. Make sure you're comfortable with tools like Excel for tracking queries and Word for documentation. If you can, brush up on any specific features that might be relevant to the role, as this will show your readiness to hit the ground running.

Prepare Questions to Ask

Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, how they handle customer feedback, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Customer Care Coordinator — Construction & Site Support in Livingston
Bellway Homes
Location: Livingston
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

B
  • Customer Care Coordinator — Construction & Site Support in Livingston

    Livingston
    Full-Time
    28800 - 43200 £ / year (est.)
  • B

    Bellway Homes

    1000+
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>