At a Glance
- Tasks: Manage customer queries and coordinate maintenance requests in a dynamic construction environment.
- Company: Leading house builder in Livingston with a strong focus on customer care.
- Benefits: Competitive salary, annual bonuses, and a contributory pension scheme.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Strong admin skills, excellent communication, and Microsoft Office proficiency.
- Other info: Great opportunity for career growth in the construction industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading house builder in Livingston is seeking a Customer Care Coordinator to join their Customer Care team. The ideal candidate will possess strong administration skills, excellent communication abilities, and proficiency in Microsoft Office.
Responsibilities include:
- Managing customer queries
- Coordinating maintenance requests
- Liaising with various teams to ensure defects are effectively handled
The position offers a competitive salary and benefits such as annual bonuses and a contributory pension scheme.
Customer Care Coordinator — Construction & Site Support in Livingston employer: Bellway Homes
Contact Detail:
Bellway Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Coordinator — Construction & Site Support in Livingston
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various teams and managing customer queries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your admin skills! Be ready to discuss how you've effectively managed tasks in previous roles. Bring examples of how you've coordinated requests or handled customer issues to the table during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Care Coordinator — Construction & Site Support in Livingston
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your strong administration skills in your application. We want to see how you can manage customer queries and coordinate maintenance requests efficiently.
Communicate Clearly: Since excellent communication is key for this role, use clear and concise language in your written application. Let us know how you’ve successfully liaised with teams in the past!
Microsoft Office Proficiency: Don’t forget to mention your proficiency in Microsoft Office! We’re looking for someone who can navigate these tools like a pro, so give us examples of how you’ve used them in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Bellway Homes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Care Coordinator in the construction industry. Brush up on common customer queries and maintenance processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively managed customer interactions in the past. Think about times when you resolved issues or coordinated with different teams. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Get Familiar with Microsoft Office
Proficiency in Microsoft Office is a must-have for this job. Make sure you're comfortable with tools like Excel for tracking queries and Word for documentation. If you can, brush up on any specific features that might be relevant to the role, as this will show your readiness to hit the ground running.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, how they handle customer feedback, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.