Holiday Advisor (Sales Advisor) (Permanent) in Leicester

Holiday Advisor (Sales Advisor) (Permanent) in Leicester

Leicester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Bellway Homes

At a Glance

  • Tasks: Join our team as a Sales Advisor and help customers find their dream homes.
  • Company: Bellway, a leading housebuilder committed to inclusivity and excellence.
  • Benefits: Competitive salary, commission, 25 days holiday, and flexible working options.
  • Other info: Dynamic role with opportunities for growth and development.
  • Why this job: Make a real difference in people's lives by guiding them through the home buying process.
  • Qualifications: Experience in customer service and a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

When registering to this job board you will be redirected to the online application form. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

Our East Midlands Division is looking to recruit a Sales Advisor to join the Division's Sales team.

The Role

The role of Sales Advisor reports to the Sales Manager and carries out all sales aspects involved in the day-to-day running of a development, whilst ensuring we give the highest level of service to all customers. The role also involves achieving or exceeding sales targets as well as effectively progressing reservations through contract exchange and legal completion.

  • Responsible for achieving sales targets, as defined by senior management.
  • Liaise with customers, solicitors and financial advisors on a regular basis to ensure timely contract exchange and legal completions including assisting customers post completion with the reporting of any repairs or customer issues.
  • Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
  • Responsible for the general presentation of the site and ensuring it is always maintained to the highest standards.
  • Ensure that all relevant knowledge is acquired to be able to give full and accurate information to purchasers.
  • Guide customers around show homes, stock plots and site to fully demonstrate the product, features and benefits.
  • Ensure all sales site visitors have been made aware of Bellway's Health and Safety Policy and they are always accompanied by a Bellway representative.
  • Effectively utilise Bellway's CRM system, including maintaining accurate records.
  • Liaise with Site Manager to ensure all customer meetings are arranged in a timely manner.
  • Attend and record a weekly Sales/Site Meeting with the Site Manager and complete any action points arising.
  • Ensure compliance with industry regulations and company policies, processes and standards.

Experience, Qualifications and Skills

  • Experience
  • Experience of working within the housebuilding industry would be beneficial.
  • Experience of delivering excellent customer service.
  • Experience of working with confidential and sensitive information.
  • Experience of property sales and marketing process.
  • Experience of dealing with people in a customer focused environment including home visits.
  • Experience of establishing effective working relationships with other property professionals and outside agencies.
  • Qualifications and Training
  • Current full UK driving licence.
  • Access to a vehicle for business use as required.
  • Skills and Aptitude
  • Ability to develop a thorough knowledge of the home buying/conveyancing process.
  • Ability to use own initiative to plan, prioritise and organise work to meet sales/completion targets.
  • Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems.
  • Ability to communicate effectively with all stakeholders and have strong interpersonal skills.
  • Committed to diversity and inclusion.
  • Ability to work alone or within a team environment.

The Role and Working Conditions

  • Predominantly a site-based role but with travel to divisional offices required.
  • Flexible approach with regard to working hours and location, including weekends and occasional evenings as required.

In return we can offer you:

  • Competitive basic salary + monthly commission.
  • Contributory pension scheme.
  • 25 days holiday, plus bank holidays.
  • Access to discounts and benefits portal.
  • ShareSave Scheme.
  • Cycle to Work Scheme.
  • Life assurance.
  • Holiday Purchase Scheme.
  • Earn and Learn Opportunities.

We reserve the right to close this vacancy if a large volume of applications are received.

Holiday Advisor (Sales Advisor) (Permanent) in Leicester employer: Bellway Homes

At Bellway, we pride ourselves on being an exceptional employer, fostering a culture that values diversity and inclusivity while providing a supportive environment for our employees. As a Sales Advisor in our East Midlands Division, you will benefit from competitive salaries, flexible working arrangements, and numerous opportunities for personal and professional growth, all while contributing to the success of our thriving team. Join us to be part of a company that not only prioritises your well-being but also encourages you to excel in your career within the housebuilding industry.

Bellway Homes

Contact Details:

Bellway Homes Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Holiday Advisor (Sales Advisor) (Permanent) in Leicester

Tip Number 1

Get to know the company inside out! Research Bellway's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. We all know that a personal touch can make a huge difference!

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend or family member to build your confidence and refine your answers. Remember, we want you to shine!

Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.

We think you need these skills to ace Holiday Advisor (Sales Advisor) (Permanent) in Leicester

Sales Skills
Customer Service
Communication Skills
Interpersonal Skills
Knowledge of Home Buying/Conveyancing Process
IT Proficiency
Microsoft Office (Word, Excel, Outlook)

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Sales Advisor role. We want to see how you can bring your unique skills to our team, so don’t hold back!

Show Off Your Customer Service Skills:Since this role is all about providing top-notch service, share specific examples of how you've excelled in customer interactions. We love hearing about your successes and how you’ve made a difference for customers.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for us.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Bellway Homes

Know Your Stuff

Make sure you understand the home buying and conveyancing process inside out. Brush up on Bellway's offerings and be ready to discuss how you can contribute to their sales targets. This shows you're genuinely interested and prepared.

Showcase Your Customer Service Skills

Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a client, as this role is all about ensuring customers have a great experience.

Be Ready to Discuss Sales Strategies

Come armed with ideas on how to increase sales and improve customer engagement. Bellway values proactive team members, so showing that you can think outside the box will definitely set you apart.

Practice Your Communication Skills

Since you'll be liaising with various stakeholders, practice clear and effective communication. Role-play potential scenarios with a friend to ensure you can articulate your thoughts confidently during the interview.