At a Glance
- Tasks: Drive sales and provide top-notch service to customers in a dynamic environment.
- Company: Join Bellway, a leading name in the housebuilding industry.
- Benefits: Enjoy a competitive salary, commission, and great perks like 25 days holiday.
- Other info: Flexible working hours with opportunities for growth and development.
- Why this job: Make a real impact by helping customers find their dream homes.
- Qualifications: Experience in customer service and property sales is a plus.
The predicted salary is between 30000 - 40000 € per year.
The role of Sales Advisor reports to the Sales Manager and carries out all sales aspects involved in the day‑to‑day running of a development. The position is based at Wakeley Meadow, Rainham, Kent (ME8 8GS). We aim to give the highest level of service to all customers while achieving or exceeding sales targets and progressing reservations through contract exchange and legal completion.
- Achieve sales targets as defined by senior management.
- Liaise with customers, solicitors and financial advisors to ensure timely contract exchange and legal completions, including post‑completion reporting of repairs or issues.
- Collaborate with Sales Managers and colleagues to propose ideas for increased sales.
- Maintain the general presentation of the site at the highest standards.
- Acquire comprehensive knowledge to provide accurate information to purchasers.
- Guide customers around show homes, stock plots and the site, demonstrating product features and benefits.
- Ensure all sales site visitors have been informed of Bellway’s Health and Safety Policy and are accompanied by a representative.
- Use Bellway’s CRM system effectively, maintaining accurate records.
- Coordinate with the Site Manager to arrange customer meetings promptly.
- Attend and record a weekly Sales/Site Meeting with the Site Manager, completing any action points that arise.
- Ensure compliance with industry regulations, company policies, processes and standards.
Experience and Qualifications
- Working within the housebuilding industry (beneficial).
- Delivering excellent customer service.
- Handling confidential and sensitive information.
- Engaging in property sales and marketing processes.
- Managing customer interactions in a home‑visit environment.
- Building effective relationships with other property professionals and agencies.
Qualifications and Training
- Current full UK driving licence.
- Access to a vehicle for business use as required.
Skills and Aptitude
- Thorough knowledge of the home buying/conveyancing process.
- Initiative, planning, prioritisation and organisation to meet sales/completion targets.
- Proficient IT skills and a working knowledge of Microsoft Office (Word, Excel, Outlook) with adaptability to new systems.
- Effective communication with all stakeholders and strong interpersonal skills.
- Commitment to diversity and inclusion.
- Ability to work independently or within a team environment.
Role and Working Conditions
The role is predominantly site‑based with travel to divisional offices as required. Flexible approach to working hours and location, including weekends and occasional evenings.
Benefits
- Competitive basic salary plus monthly commission.
- Contributory pension scheme.
- 25 days holiday plus bank holidays.
- Access to discounts and benefits portal.
- ShareSave Scheme.
- Cycle to Work Scheme.
- Life assurance.
- Holiday Purchase Scheme.
- Earn and Learn Opportunities.
Sales Advisor in Medway employer: Bellway Homes Ltd
At Bellway, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our Wakeley Meadow site in Rainham, Kent. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside a competitive salary and benefits package that includes a contributory pension scheme and flexible working arrangements. Join us to be part of a collaborative team dedicated to delivering outstanding customer service while enjoying a culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Medway
✨Tip Number 1
Get to know the company inside out! Research Bellway and their projects, especially Wakeley Meadow. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Sales Advisor. Highlight your customer service skills and any relevant sales experience to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Bellway.
We think you need these skills to ace Sales Advisor in Medway
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Advisor role. Highlight any relevant experience in sales, customer service, or the housebuilding industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at Wakeley Meadow. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills:As a Sales Advisor, communication is key. Make sure your application reflects your ability to communicate effectively. Use clear language and structure your application well – it shows us you can handle customer interactions with ease.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Bellway Homes Ltd
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the home buying and conveyancing process. Familiarise yourself with the specifics of the properties you'll be selling, including features and benefits. This will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and maintain professionalism under pressure.
✨Prepare for Team Collaboration Questions
Collaboration is key in this role, so expect questions about how you work with others. Prepare examples of successful teamwork, especially in sales environments. Highlight your ability to propose ideas and work alongside Sales Managers and colleagues to achieve targets.
✨Be Ready to Discuss Compliance and Regulations
Understanding industry regulations and company policies is crucial. Brush up on relevant laws and standards in the housebuilding industry. Be prepared to discuss how you ensure compliance in your previous roles and how you would apply that knowledge in this position.
