At a Glance
- Tasks: Drive sales and provide top-notch service to customers in a dynamic environment.
- Company: Join a leading housebuilding company focused on customer satisfaction.
- Benefits: Competitive salary, commission, pension scheme, and generous holiday allowance.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Make a real impact in the housing market while developing your sales skills.
- Qualifications: Experience in customer service and a full UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
The role of Sales Advisor reports to the Sales Manager and carries out all sales aspects involved in the day‑to‑day running of a development. The position is based at Wakeley Meadow, Rainham, Kent (ME8 8GS). We aim to give the highest level of service to all customers while achieving or exceeding sales targets and progressing reservations through contract exchange and legal completion.
- Achieve sales targets as defined by senior management
- Liaise with customers, solicitors and financial advisors to ensure timely contract exchange and legal completions, including post‑completion reporting of repairs or issues
- Collaborate with Sales Managers and colleagues to propose ideas for increased sales
- Maintain the general presentation of the site at the highest standards
- Acquire comprehensive knowledge to provide accurate information to purchasers
- Guide customers around show homes, stock plots and the site, demonstrating product features and benefits
- Ensure all sales site visitors have been informed of Bellway’s Health and Safety Policy and are accompanied by a representative
- Use Bellway’s CRM system effectively, maintaining accurate records
- Coordinate with the Site Manager to arrange customer meetings promptly
- Attend and record a weekly Sales/Site Meeting with the Site Manager, completing any action points that arise
- Ensure compliance with industry regulations, company policies, processes and standards
Experience and Qualifications
- Working within the housebuilding industry (beneficial)
- Delivering excellent customer service
- Handling confidential and sensitive information
- Engaging in property sales and marketing processes
- Managing customer interactions in a home‑visit environment
- Building effective relationships with other property professionals and agencies
Qualifications and Training
- Current full UK driving licence
- Access to a vehicle for business use as required
Skills and Aptitude
- Thorough knowledge of the home buying/conveyancing process
- Initiative, planning, prioritisation and organisation to meet sales/completion targets
- Proficient IT skills and a working knowledge of Microsoft Office (Word, Excel, Outlook) with adaptability to new systems
- Effective communication with all stakeholders and strong interpersonal skills
- Commitment to diversity and inclusion
- Ability to work independently or within a team environment
Role and Working Conditions
- The role is predominantly site‑based with travel to divisional offices as required.
- Flexible approach to working hours and location, including weekends and occasional evenings.
Benefits
- Competitive basic salary plus monthly commission
- Contributory pension scheme
- 25 days holiday plus
Sales Advisor in Gillingham employer: Bellway Homes Ltd
At Bellway, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our Wakeley Meadow site in Rainham, Kent. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside a competitive salary and commission structure. With a strong focus on teamwork and customer service, we foster a culture of collaboration and inclusivity, ensuring that every team member feels valued and empowered to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Gillingham
✨Tip Number 1
Get to know the company inside out! Research Bellway and their values, especially around customer service and sales targets. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to meet with potential employers, be ready to talk about how your experience aligns with the role. Highlight your customer service skills and any relevant sales experience to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a Sales Advisor role. You never know who might give you a leg up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Wakeley Meadow.
We think you need these skills to ace Sales Advisor in Gillingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Advisor role. Highlight any relevant experience in sales, customer service, or the housebuilding industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at Wakeley Meadow. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills:As a Sales Advisor, communication is key. Make sure your application reflects your ability to communicate effectively. Use clear language and structure your application well – it shows us you can handle customer interactions with ease.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Bellway Homes Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the home buying and conveyancing process. Brush up on industry terminology and be ready to discuss how you can guide customers through these stages. This will show that you're not just interested in the role, but that you’re also knowledgeable about it.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about times when you handled difficult situations or went above and beyond for a client. This is crucial for a Sales Advisor role, so make sure you highlight your interpersonal skills.
✨Be Ready to Collaborate
Since the role involves working closely with Sales Managers and colleagues, think of instances where you successfully collaborated with others. Be prepared to discuss how you can contribute ideas for increasing sales and maintaining site presentation. Teamwork is key!
✨Familiarise Yourself with CRM Systems
Get comfortable with CRM systems and Microsoft Office tools, as these will be part of your daily tasks. If you have experience with specific software, mention it! Showing that you can adapt to new systems quickly will give you an edge.
