At a Glance
- Tasks: Deliver maintenance services to ensure our venues are top-notch for customers and colleagues.
- Company: Join a dynamic hospitality team that values your skills and input.
- Benefits: Enjoy 25 days annual leave, health benefits, and a supportive work environment.
- Other info: Work in a diverse and inclusive workplace with great career development opportunities.
- Why this job: Be the go-to problem solver and make a real difference in customer experiences.
- Qualifications: Trade qualification in electrical, mechanical, plumbing or building fabric required.
The predicted salary is between 30000 - 40000 £ per year.
A Maintenance Care Technician takes responsibility for delivering a broad set of regulatory, planned and reactive maintenance services, to ensure our client’s premises are fit for both customers and colleagues. Skilled in delivering general maintenance you will work closely with the café team and our suppliers to deliver excellent customer experiences. You are the custodian of maintenance standards and are an able problem solver, taking ownership of problems to resolution. You always work safely and promote safe working practices. You are field based with responsibility for multiple sites.
What does it take?
- Assessing the risks to self, customers and colleagues prior to starting work, and implementing measures to control the risks identified.
- Being visible, attentive, courteous and responsive.
- Coordinating, reviewing and challenging supplier activity and standards.
- Providing guidance to site teams to prevent unnecessary maintenance.
- Owning tasks through to resolution.
- Communicating clearly and being comfortable to manage expectations.
- Working unsupervised to undertake regular and varied works as part of preventative and reactive tasks.
- Prioritising work to ensure people are safe and minimise impact to trade.
- Delivering KPIs through planned and preventative maintenance, and ensuring reactive fixes are achieved within service targets.
- Using the systems available to accurately record work completed, including times to complete and root cause of issues, as well as providing effective descriptions for further works which need to be raised.
- Meeting legal, compliance and health & safety standards.
- Asset label maintenance and asset condition reporting.
- Avoiding trade and operational impacts by planning out of hours activity.
Skills and qualifications:
- Awareness of cost and budget control.
- Knowledge of Health & Safety regulations.
- Computer/PDA literate in Microsoft Excel and Word.
- A trade qualification demonstrating competence in electrical, mechanical, plumbing or building fabric.
- A proactive time served multi-skilled tradesperson.
- Full driving licence.
AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements: In this role, the successful candidate would be required to work onsite in London Monday to Friday 06.00-14:30pm.
What can we offer you?
- 25 days annual leave plus bank holidays + 1 additional day as a thank you.
- Salary exchange pension scheme.
- Life cover.
- Paid sick leave.
- Health Assured employee assistance and wellness program.
- Enhanced maternity, paternity and adoption leave.
- Salary sacrifice schemes: Cycle to work.
- Holiday purchase scheme of additional 5 days per year.
- Offers and discount scheme designed to save money on everyday shopping and essentials.
- Healthcare Cashplan.
- MotorSave Scheme.
- Refer a friend.
- Liftshare.
- Virtual GP.
We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more. So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, and support for your wellbeing. As well as benefits that can make a difference to your life.
Maintenance Technician - Hospitality employer: Bellrock
As a Maintenance Technician in the vibrant hospitality sector, you will thrive in a supportive and inclusive work environment that values your contributions and encourages personal growth. With a comprehensive benefits package including generous annual leave, wellness programmes, and opportunities for professional development, our company is dedicated to fostering a culture of safety, teamwork, and excellence. Join us in London, where your skills will not only enhance customer experiences but also be recognised and rewarded in a dynamic and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician - Hospitality
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bellrock. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bellrock
Don't be shy about reaching out to Bellrock directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Technician - Hospitality
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bellrock and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bellrock
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
