Product Onboarding Consultant

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Bellrock Property and Facilities Management

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

885a4016e13b

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Product Onboarding Consultant

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems but also peace of mind. We are technology-led and people-driven. When you join Bellrock, you\’ll have everything you need to excel at work because our people are the heart of our business.

Mobiess, part of Bellrock Group, develops Asset, Facilities Management, and Compliance Auditing software for the UK and beyond.

We are seeking Software Implementation Consultants in London and Romford, Essex. Ideal candidates have experience in delivering IT software projects, especially in mobile, web, and databases. You should thrive under pressure, understand client needs, and help implement our Mobile Solutions while leveraging data insights. As a Senior Consultant, you will bring client data to life through integration and reporting tools, applying strong project management principles. We value flexibility and diverse experience, tailoring roles to individual strengths.

How will you be the change?

Every role is vital in providing peace of mind for our customers. Each contributes to our progress and success. Everyone can be the change by delivering value for our customers and building leading systems.

As a Product Onboarding Consultant, you will:

• Analyze and define business requirements
• Map business needs to client software solutions
• Recommend software enhancements and implementation strategies
• Document business requirements, issues, and process improvements
• Design and configure mobile-friendly templates using Survey Designer tools, focusing on usability and minimal data capture
• Design and develop output-based reports using SQL and dashboard tools
• Configure data workflows to meet customer requirements using Survey Designer tools
• Train, support, and advise clients on mobile applications and workflows
• Ensure timely delivery of project tasks and milestones
• Manage customer expectations regarding scope, tasks, and timelines
• Assess technical design, quality issues, and process improvements
• Collaborate on workflow processes and testing plans
• Work with the Operations Director to plan, manage, and communicate project progress and risks

What does it take?

If you\’re ready to contribute energy and ownership as a Product Onboarding Consultant, you\’ll need:

• A graduate-level education and a strong academic background are advantageous, preferably in IT or Business Systems.
• A passion for technology, understanding software development and database concepts is essential.
• Proven ability to manage multiple projects simultaneously and lead large projects from start to finish.
• Ability to lead customer workshops.
• Strong knowledge of databases, preferably MS SQL Server and T-SQL.
• Eligible for or previously held SC and NPPV2 security clearance.
• Excellent communication skills—written, verbal, and presentation.
• Ability to explain complex systems to non-technical audiences and influence decisions.
• Desirable: Project management certification, experience with Agile methodologies, knowledge of Engineering Maintenance, Construction, or Facilities Management, experience in application support or software implementation, understanding of software development lifecycles, XML, RESTful APIs, and a background in software training.

Working arrangements

We promote flexible and remote working where roles and business needs permit. This role involves a hybrid work model.

What can we offer you?

Our benefits include:

• 25 days annual leave plus bank holidays and an extra day as a thank you
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health and wellness programs
• Enhanced maternity, paternity, and adoption leave
• Salary sacrifice schemes like Cycle to Work
• Holiday purchase scheme for additional days
• Discount schemes for shopping and essentials
• MotorSave Scheme
• Referral bonuses
• Liftshare program
• Virtual GP services

Helping you to shine

We value diverse perspectives and foster an inclusive workplace where everyone feels welcomed, supported, and able to be themselves. We offer learning opportunities, flexible working, and wellness support.

Why Bellrock?

Our people are our passion. We aim to provide a rewarding career environment where you can grow and succeed, contributing to our company\’s growth as well. Join us and start your career journey. Bellrock is a vibrant, energetic, and innovative place to work.

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