Building Manager - Hammersmith in London

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments.

Oversee the delivery of best in class hard and soft services to two properties in Hammersmith, in line with the Client vision and execute Bellrock’s policy. To co-ordinate and organise FM service delivery ensuring work is carried out to a high standard, management of contractors, management of the concerto system; contract variation quotations and corresponding invoicing and the production of reports.

As a Building Manager with Bellrock, you’ll do it by:

• Acting as the initial focal point of contact between the Client, Contractors and Bellrock to ensure effective communication between all parties is maintained at all times.
• Owning and managing the Asset Sustainability Plan / Operational Plan with the Technical manager and updating actions on Deepki system.
• Engaging with bespoke software solutions to improve comfort, energy usage and maintenance spend across assets.
• Encouraging regular feedback from building occupiers and visitors via QR code NPS surveys and leading engagement on Vizta platform.
• Attending meetings with the client in relation to projects, health and safety and monthly service review meetings as required.
• Managing reactive and planned works via the Concerto system.
• Arranging and ensuring routine and planned maintenance tasks are carried out to time and in accordance with the Contract.
• Liaising with Contractors to ensure that the works are carried out in line with contract, ensuring that performance requirements are being met.
• Providing support for Projects & fit outs where required.
• Assisting in the preparation of budgets with Property Management team, providing data as necessary.
• Completing QVRs with the Property Management team.
• Assisting in the production of monthly client reports.
• Carrying out regular site audits, recording findings and managing actions through to completion.
• Writing and/or drafting correspondence, reports and other documents.
• Maintaining the statutory accident book and reporting any such entries to Bellrock’s Health and Safety Department.
• Ensuring Health and Safety regulations are fully observed.
• Implementing and supporting social impact initiatives.

What does it take?

• Positive attitude and drive to ‘do the right thing’.
• A knowledge and working practices within the delivery of total FM contracts.
• A good knowledge of hard services with technical problem solving experience.
• Experience in managing fit outs and co-ordination of multiple stakeholders.
• Passion to resolve challenges and improve service delivery.
• Experience of working in a similar environment delivering Soft and Hard Services.
• Understanding of technology or the passion to learn new systems.
• Health and Safety qualification.
• Ability to adapt to different needs in different environments.

Working arrangements:

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work on site in Hammersmith Monday to Friday 08:00-17:30.

What can we offer you?

• 25 days annual leave plus bank holidays + 1 additional day as a thank you.
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health Assured employee assistance and wellness program.
• Enhanced maternity, paternity and adoption leave.
• Salary sacrifice schemes: Cycle to work.
• Holiday purchase scheme of additional 5 days per year.
• Offers and discount scheme designed to save money on everyday shopping and essentials.
• Healthcare Cashplan.
• MotorSave Scheme.
• Refer a friend.
• Liftshare.
• Virtual GP.

Ready to start shining? Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us.