Lead QA

Lead QA

Liverpool Full-Time 43200 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the quality assurance process, focusing on automated testing for software solutions.
  • Company: Concerto creates innovative CAFM software for various sectors, trusted since 2004.
  • Benefits: Enjoy hybrid working, 26 days holiday, a discretionary bonus, and a comprehensive rewards package.
  • Why this job: Join a dynamic team modernising tech while making a real impact on user experience.
  • Qualifications: Experience in automation testing frameworks and strong communication skills are essential.
  • Other info: Flexible working arrangements and a significant training budget to support your growth.

The predicted salary is between 43200 - 84000 £ per year.

Social network you want to login/join with:

Bellrock Property and Facilities Management

Location:

Liverpool, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

dc330b8dc82f

Job Views:

4

Posted:

27.06.2025

Expiry Date:

11.08.2025

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Job Description:

Here at Concerto, we build market leading CAFM software that enables larger businesses to manage their facilities, assets and property portfolios. With customers such as local authorities, fire services, universities and private sector clients, Concerto continues to be a long-standing trusted provider of software solutions since 2004.

As a small and growing technology team, we empower and trust our people to deliver on how best to please our customers. You will find support, mentorship, and the space to learn and become a better engineer.

We’re entering an exciting time from a technology perspective, with a planned refresh of our entire front-end and back-end stack, embracing the latest technologies and cloud hosting architectures. Get in touch if you’d like to apply and join us on this modernisation journey.

We’re looking for a hands-on Lead QA Engineer who can drive quality throughout the software we produce, through a variety of testing strategies, but with a focus on automated testing.

You should have strong experience in one or more automation testing frameworks (e.g. Playwright, Cypress), and have significant past contributions of ensuring quality in commercial web applications and APIs. A record of implementing an automation testing strategy from the ground up and guiding its adoption amongst a team of QAs is desirable.

We’re looking for someone with a strong understanding of what a good quality looks like and you’ll apply your expertise to ensure solutions produced by the development team are in line with customer expectations. We need someone who’s comfortable coaching and mentoring other QAs within the team, and be able to provide clear, respectful, constructive feedback to the development team.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers – whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way.

You’ll be working in a small, autonomous SaaS product team, collaborating with product owners, back-end and front-end developers to deliver software that satisfies both our users and our business goals. Aside from a backlog of new features, we have a wealth of existing features built on legacy technologies that require migration to our new tech stack.

Through a variety of testing approaches, you’ll ensure that newly built or migrated features behave as expected, ensuring a high-quality user experience along the way. You’ll produce an automation test suite to ensure repeatable quality is delivered by the development team, driving the adoption of tooling and practices within the QA team to support this.

You’ll be able to triage, repeat and identify software issues then describe them succinctly to a development team of different skill sets, while making judgment calls about whether the impact of any detected issues is tolerable in production.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a QA , you’ll need

  • Testing Methodologies: Proficiency in various testing methodologies, including both manual and automated testing.
  • A history of implementing automation testing frameworks from the ground up (e.g. Playwright, Cypress, Newman).
  • Experience in testing front-end web applications across a range of device types.
  • Experience in testing back-end APIs, database integrations and messaging systems, with exposure to container technologies like Docker/Kubernetes being desirable.
  • Experience in non-functional requirement testing, such as Accessibility, Security, Performance and Load testing using appropriate tooling.
  • Able to triage, repeat and identify software issues, making judgment on whether the impact is tolerable in production.
  • Outstanding communication skills, with the ability to articulate identified issues succinctly and accurately to a team with different skill sets.
  • Have a pragmatic approach to understanding quality vs delivery expectations and act accordingly to produce a high-quality product.
  • Ability to develop influence a QA team in the adoption of appropriate tools and practices.
  • Working knowledge of Git for source control and experience of working with Azure DevOps is desirable.

Working arrangements

We embrace smarter working practices which offer our employees the oppo rtunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Liverpool office and working two days a week with the team and the rest of the week can be worked from home.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

  • Salary up to £60k
  • Hybrid working 2 office days per week, in Stockton Heath, Warrington
  • 26 days holiday, plus bank holidays. (Can purchase an additional 1 week per year)
  • Discretionary bonus based on company performance (this does happen)
  • Company sick pay scheme in addition to SSP
  • HealthCare Cash Plan
  • Life cover
  • Rewards package: Bike / Tech (Currys) / Car Maintenance (Halfords) salary sacrifice schemes, Eyecare vouchers, discount cinema, up to 15% off shopping, hotels, restaurants, etc
  • Enhanced maternity, paternity, and adoption leave
  • Free office parking
  • Significant training budget

Helping you to shine

We’ve always encouraged new and different perspectives – and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Concerto, we’re ready to welcome you. It’s a great place to be – the light, the energy, the solution. You.

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Lead QA employer: Bellrock Property and Facilities Management

At Bellrock Property and Facilities Management, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development, flexible hybrid working arrangements, and a comprehensive benefits package, including generous holiday allowances and wellness initiatives, we ensure that our team members feel valued and motivated. Join us in Liverpool, where you can contribute to exciting technological advancements while enjoying a rewarding career in a collaborative environment.
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Contact Detail:

Bellrock Property and Facilities Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead QA

✨Tip Number 1

Familiarise yourself with the latest automation testing frameworks like Playwright and Cypress. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to quality assurance during discussions.

✨Tip Number 2

Showcase your experience in implementing automation testing strategies by preparing examples of past projects. Be ready to discuss how you guided teams in adopting these practices, as this aligns perfectly with what we’re looking for.

✨Tip Number 3

Brush up on your communication skills, especially in articulating technical issues to non-technical team members. This is crucial for a Lead QA role, as you'll need to provide clear feedback to diverse teams.

✨Tip Number 4

Research our company culture and values, particularly our focus on collaboration and mentorship. Being able to express how you can contribute to this environment will set you apart from other candidates.

We think you need these skills to ace Lead QA

Proficiency in various testing methodologies
Experience with automation testing frameworks (e.g. Playwright, Cypress)
Testing front-end web applications across multiple device types
Testing back-end APIs and database integrations
Exposure to container technologies (Docker/Kubernetes)
Non-functional requirement testing (Accessibility, Security, Performance, Load testing)
Ability to triage and identify software issues
Outstanding communication skills
Pragmatic approach to quality vs delivery expectations
Influencing QA team in adopting tools and practices
Working knowledge of Git for source control
Experience with Azure DevOps

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in QA, particularly with automation testing frameworks like Playwright or Cypress. Emphasise any past roles where you implemented testing strategies or mentored other QAs.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or technologies that excite you about Concerto's mission and how your skills align with their needs.

Showcase Your Testing Methodologies: Detail your proficiency in various testing methodologies in your application. Provide examples of how you've successfully applied both manual and automated testing in previous roles to ensure quality.

Highlight Communication Skills: Since outstanding communication is crucial for this role, include examples in your application where you've effectively articulated issues to diverse teams. This will demonstrate your ability to collaborate and influence within a team.

How to prepare for a job interview at Bellrock Property and Facilities Management

✨Showcase Your Automation Expertise

Make sure to highlight your experience with automation testing frameworks like Playwright or Cypress. Be prepared to discuss specific projects where you implemented these tools and the impact they had on quality assurance.

✨Demonstrate Your Problem-Solving Skills

During the interview, be ready to share examples of how you've triaged and resolved software issues in the past. This will show your ability to make judgment calls about tolerable impacts in production.

✨Communicate Clearly and Effectively

Outstanding communication is key for this role. Practice articulating complex technical issues in a way that can be understood by team members with varying skill sets. This will demonstrate your ability to collaborate effectively.

✨Emphasise Your Mentorship Experience

Since the role involves coaching other QAs, be sure to discuss any previous mentoring experiences. Highlight how you've guided teams in adopting new tools and practices, showcasing your leadership skills.

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