Business Support Manager in Westminster

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.

The role provides comprehensive financial and administrative support across the business, with a primary focus on managing and maintaining robust financial processes through to the trial balance. Working closely with the Business Support Manager, Senior Leadership, and the Finance team, the post-holder will play a key role in ensuring accurate financial control, project oversight, and effective month-end processes, while also supporting wider office operations and internal coordination. This is an exciting opportunity to join a highly successful, fun, and friendly team and contribute directly to the financial integrity and operational effectiveness of the business.

What does the role involve?

Financial Operations:

• Support and manage the business unit's finance function through to the trial balance.
• Manage financial administration, including raising and reconciling invoices and purchase orders, supporting accruals, and maintaining accurate project forecasts.
• Review and approve staff expense claims in line with company policies.
• Complete regular bank reconciliations.
• Carry out credit control activities, including issuing statements, debt collection, and liaising with operational teams to resolve queries and secure timely payments.
• Support month-end close processes and provide financial oversight of projects in collaboration with Project Managers and the Finance team.
• Maintain and update project data within CMAP (or equivalent systems), including budgets, milestones, and profitability tracking.

Business Support and Administration:

• Schedule and coordinate meetings, including board meetings, leadership sessions, and client reviews; prepare agendas, take minutes, and track follow-up actions.
• Diary Management along with travel bookings and provide support with expense submissions and other logistical requirements.
• Develop, document, and improve internal operational processes to enhance efficiency, accuracy, and compliance.
• Maintain a working knowledge of the Business Support Manager's responsibilities to provide effective cover when required.
• Undertake any additional duties appropriate to the role, skills, and experience to support business objectives and contractual requirements.

What does it take?

• Proven experience in Executive Support and Finance operations.
• Experience using MS Office (Word, Excel, Outlook), SharePoint, and Teams.
• High attention to detail and strong numerical skills.
• Strong communication skills (written and verbal).
• Comfortable handling sensitive information and interacting with senior stakeholders.
• Qualification in Finance and Business Administration.
• Experience using project or finance platforms (e.g., CMAP, Access, Xero).
• Experience with Time and Expense billing.
• Familiarity with project management processes and organisational dynamics.
• Understanding of compliance procedures and office logistics.

Core Qualities and Attributes:

• Reliability – responsible, dependable, and able to manage own workload with minimum supervision.
• Good team collaboration.
• Strong organisational and time management skills with the ability to prioritise effectively.
• High attention to detail – accurate in interpreting and communicating commercial details and data input.
• Proactive and solutions-oriented with a 'can do' positive attitude and continuous improvement mindset.
• Excellent interpersonal and relationship-building skills across all levels.
• Discreet, professional, and trustworthy – able to handle sensitive information appropriately.
• Flexible and adaptable to a variety of tasks.

Working arrangements:

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the London Paddington office and working two days a week with the team and the rest of the week can be worked from home.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you.
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health Assured employee assistance and wellness program.
• Enhanced maternity, paternity and adoption leave.
• Salary sacrifice schemes: Cycle to work.
• Holiday purchase scheme of additional 5 days per year.
• Offers and discount scheme designed to save money on everyday shopping and essentials.
• MotorSave Scheme.
• Refer a friend.
• Liftshare.
• Virtual GP.

Helping you to shine:

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining? Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you.