Account Director - Technical & Safety in Severn Beach

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.

This is a senior leadership role combining technical safety authority and engineering accountability with full Account Director responsibility for a high-risk, critical environment Facilities Management contract. The role is accountable for the safe, compliant, and resilient operation of business-critical and safety-critical building services infrastructure, where system failure may result in operational loss. The postholder carries full commercial ownership while acting as the senior technical authority for engineering risk, resilience, and assurance.

How will you be the change? We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how we deliver value for our customers, and building systems that lead the way.

As an Account Director with Bellrock, you’ll do it by:

• Providing senior technical leadership across all mechanical, electrical, controls, and life safety systems within a critical environment.
• Setting engineering standards aligned to statutory compliance, manufacturer guidance, and industry best practice.
• Acting as the senior technical authority for safe systems of work, isolation management, switching protocols, and engineering change control.
• Ensuring engineering teams operate within clearly defined authorisation structures, with formal competency frameworks and documented evidence of appointment.
• Overseeing technical risk assessments and ensuring that maintenance and operational activity does not compromise resilience or compliance.

Maintenance & Operational Delivery:

• Ensuring statutory, mandatory, and critical PPM regimes are delivered without compromise, with enhanced scrutiny applied to high-consequence systems.
• Overseeing reactive and emergency works with clear prioritisation based on business impact and safety risk.
• Ensuring CAFM systems accurately reflect asset criticality, redundancy strategy, and maintenance history.
• Driving structured reliability-centred and condition‐based maintenance approaches to reduce failure risk and unplanned downtime.

Compliance, Safety & Assurance:

• Holding senior accountability for technical compliance across electrical, mechanical, pressure systems, water hygiene, fire safety, F‐Gas, and specialist plant.
• Ensuring adherence to UK legislation including EaWR, PUWER, LOLER, PSSR, COSHH, DSEAR, HSG274/ACoP L8, and Fire Safety legislation.
• Leading internal and external audits, ensuring robust documentation control, overseeing RAMS approval and permit-to-work systems, and ensuring corrective actions are closed effectively.
• Maintaining full traceability of compliance evidence suitable for regulatory scrutiny.

Critical Systems & Risk Management:

• Ensuring resilience of critical infrastructure including HV/LV distribution, UPS, generators, chillers, boilers, clean utilities, BMS, and life safety systems.
• Overseeing redundancy strategies (N+1, 2N, etc.) and ensuring testing regimes validate system resilience.
• Leading incident response and root cause analysis for technical failures.
• Ensuring structured post‐incident reviews, lessons learned implementation, and risk register updates.
• Maintaining documented contingency and emergency response plans.

Asset Management & Lifecycle Planning:

• Maintaining accurate asset data reflecting condition, criticality, redundancy, and remaining useful life.
• Developing risk‐weighted lifecycle replacement plans and capital investment strategies.
• Aligning lifecycle modelling with business continuity planning, ensuring critical plant replacement is strategically sequenced to avoid operational disruption.

Energy, Analytics & Intelligent Maintenance:

• Driving optimisation of plant performance through advanced analytics, BMS tuning, and performance monitoring.
• Using data‐led insight to identify operational inefficiencies, failure precursors, and control strategy weaknesses.
• Implementing predictive and condition‐based maintenance aligned to ESG objectives, carbon reduction targets, and operational resilience goals.

Account Director Responsibilities:

• Holding full P&L accountability including revenue delivery, margin performance, cost control, and financial forecasting.
• Providing strategic technical advice to senior client stakeholders, translating engineering risk into commercial and operational impact.
• Leading governance forums, performance reporting, and contract reviews with clear articulation of risk, compliance status, resilience metrics, and improvement initiatives.
• Overseeing supplier performance to ensure technical competence and compliance integrity.

Leadership & Culture:

• Acting as a visible safety leader within a high-risk environment.
• Promoting a culture of procedural compliance, engineering discipline, and proactive risk management.
• Fostering continuous improvement, innovation, and the adoption of intelligent tools to strengthen resilience and performance across the contract.

What does it take?

• 5 years' facilities experience in critical environments or process manufacturing setting, ideally semi‐conductor.
• Demonstratable experience in contract management and technical leadership.
• Technically qualified in an appropriate discipline (Electrical, Mechanical, Chemical, Process).
• Budgetary management experience at senior level.
• ILM / CMI level 5.

Working arrangements:

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Bristol, (BS35 4GG) Monday to Friday 08:30-17:00.

What can we offer you?

• 25 days annual leave plus bank holidays + 1 additional day as a thank you.
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health Assured employee assistance and wellness program.
• Enhanced maternity, paternity and adoption leave.
• Salary sacrifice schemes: Cycle to work.
• Holiday purchase scheme of additional 5 days per year.
• Offers and discount scheme designed to save money on everyday shopping and essentials.
• Healthcare Cashplan.
• MotorSave Scheme.
• Refer a friend.
• Liftshare.
• Virtual GP.

Helping you to shine:

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining? Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution.

Apply today.