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- Tasks: Coordinate service delivery, track job progress, and liaise with engineers and suppliers.
- Company: Join Bellrock, a leader in UK property services, redefining real estate management.
- Benefits: Enjoy 25 days annual leave, flexible working hours, and a comprehensive benefits package.
- Why this job: Be part of a team that drives change and delivers value to customers.
- Qualifications: Experience in coordination or admin roles, strong communication, and organisational skills.
- Other info: Work remotely on twilight shifts, with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.
Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.
Support the Service Delivery Manager by providing administrative and operational coordination. Track job progress, chase updates, liaise with engineers and suppliers, and ensure jobs move forward smoothly.
As a Service Delivery Coordinator with Bellrock, you’ll do it by:
- Monitoring job queues and updating records accurately
- Contacting suppliers and engineers for updates and job progress
- Rebooking or rescheduling jobs as needed
- Raising purchase orders and processing updates in the system
- Supporting MI and reporting requirements
- Coordinating with the Service Delivery Manager to resolve escalation issues quickly, by taking ownership of jobs where loss of trade or critical asset failure has occurred until satisfactory completion keeping client informed until trade is resumed
What does it take?
- Experience in a coordinator, scheduling, or admin role
- Comfortable with systems, phone, and email comms
- Able to juggle completing tasks and priorities
- Adherence to processes and procedures
- Detail-focused and highly organised
- Tenacious and persistent in chasing actions
- Clear communicator and team player
- Good Judgement & understanding when to elevate issues
Working arrangements: We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work remotely Monday to Friday 16:00-00:00 on the twilight shift.
Upon joining Bellrock, you can expect a comprehensive benefits package including: 25 days annual leave plus...
Service delivery coordinator - (Twilight shift 4pm-Midnight) in Leicester employer: Bellrock Group
Contact Detail:
Bellrock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service delivery coordinator - (Twilight shift 4pm-Midnight) in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Bellrock's values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As a Service Delivery Coordinator, you'll need to liaise with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Bellrock and being part of our mission to redefine property services.
We think you need these skills to ace Service delivery coordinator - (Twilight shift 4pm-Midnight) in Leicester
Some tips for your application 🫡
Show Your Coordination Skills: Make sure to highlight any experience you have in coordinating tasks or managing schedules. We want to see how you've juggled priorities and kept things running smoothly in your previous roles.
Be Detail-Oriented: Since this role requires a keen eye for detail, don’t shy away from showcasing your organisational skills. Mention specific examples where your attention to detail made a difference in your work.
Communicate Clearly: As a Service Delivery Coordinator, clear communication is key. Use your application to demonstrate your ability to convey information effectively, whether it’s through written or verbal means.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Bellrock Group
✨Know the Company Inside Out
Before your interview, take some time to research Bellrock and its services. Understand their technology-led approach and how they redefine property management. This will not only show your interest but also help you relate your skills to their needs.
✨Showcase Your Coordination Skills
As a Service Delivery Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed schedules, tracked job progress, or liaised with teams. Be ready to discuss how you prioritise tasks and ensure smooth operations.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, especially when discussing how you would handle escalations or updates with clients and suppliers. Remember, being a clear communicator can set you apart from other candidates.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss scenarios where you've had to resolve issues quickly. Think of examples where you took ownership of a problem and how you kept stakeholders informed throughout the process. This will highlight your tenacity and ability to manage critical situations.