At a Glance
- Tasks: Lead the setup and configuration of digital products for clients, ensuring smooth onboarding.
- Company: Join Bellrock Group, a forward-thinking company focused on digital innovation.
- Benefits: Enjoy 25 days annual leave, flexible working, and health benefits.
- Other info: Embrace a culture of continuous improvement and career growth opportunities.
- Why this job: Make a real impact by helping clients use cutting-edge digital solutions.
- Qualifications: Experience with digital platforms and strong client-facing skills required.
The predicted salary is between 40000 - 50000 € per year.
Leicester (hybrid) Bellrock Group is seeking two Digital Product Mobilisation Managers. You will be responsible for the hands-on mobilisation, configuration, and setup of Bellrock’s digital products for new and expanding clients. Reporting to the Head of Digital Product Mobilisation, this role focuses on practical delivery and execution, acting as the subject-matter specialist for Concerto and Mobiess, while operating across the entire digital product stack (e.g. Joblogic and future platforms). You will work directly with clients and internal teams to configure products, define roles and access, support operational setup, and ensure digital solutions are live, usable, and ready for BAU service.
Key responsibilities
- Digital Product Mobilisation & Configuration
- Lead the end-to-end mobilisation of digital products for assigned clients following contract award.
- Configure platforms including Concerto and Mobiess (and other products such as Joblogic as required), ensuring setup aligns to contracted scope and operational requirements.
- Define and configure roles, permissions, workflows, reporting, and access across products.
- Support data setup, migration, and validation activities in collaboration with data and technical teams.
- Client-Facing Delivery
- Act as a day-to-day digital mobilisation lead for clients during onboarding and early delivery phases.
- Work directly with client stakeholders to capture requirements, validate configuration, and manage expectations.
- Deliver product walk-throughs, onboarding sessions, and operational readiness activities.
- Cross-Product & Cross-Team Delivery
- Operate across the full digital product stack, not limited to a single system.
- Work closely with Digital Delivery, Product, Technology, Integrations, Data, and BU operational teams.
- Escalate risks, dependencies, and issues clearly through defined governance channels.
- Transition to BAU
- Ensure digital products are fully configured, documented, and ready for BAU handover.
- Support the transition to support teams with clear documentation, ownership, and operating processes.
- Resolve post-go-live configuration issues during hyper-care where required.
- Standardisation & Continuous Improvement
- Contribute to the development of standard mobilisation templates, configuration patterns, and playbooks.
- Identify opportunities to improve speed, quality, and consistency of product mobilisation.
- Feed operational insight and client feedback into product and roadmap discussions.
Essential Skills & experience
- Hands-on experience configuring or implementing digital platforms or SaaS products in client environments.
- Strong working knowledge of Concerto IWMS and/or Mobiess (implementation, configuration, or operational use).
- Experience working in customer-facing mobilisation, implementation, or onboarding roles.
- Ability to translate client requirements into practical system setup and configuration.
- Strong attention to detail with a disciplined approach to documentation and handover.
Desirable
- Experience with additional platforms such as Joblogic or integrated enterprise systems.
- Background in property, facilities management, consulting, or service-led organisations.
- Exposure to system integrations, data/reporting, or workflow automation.
- Experience supporting repeatable mobilisation or implementation models.
AI fluency & learning mindset
We are looking for people who actively use AI in their day-to-day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Leicester office on a hybrid basis with occasional UK travel.
What can we offer you?
- 25 days annual leave plus bank holidays plus 1 additional day as a thank you
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- Health Assured employee assistance and wellness program
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes: Cycle to work
- Private Medical Insurance
- Holiday purchase scheme of additional 5 days per year
- Offers and discount scheme designed to save money on everyday shopping and essentials
- Healthcare Cashplan
- MotorSave Scheme
- Refer a friend
- Liftshare
- Virtual GP
Why Bellrock?
Our people are our passion, so we’re all about helping them to achieve their ambitions. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock we’re ready to welcome you. It’s a great place to be. We would like to attract talent from all corners of the world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you. We are looking for the right person, not necessarily just the right person for this role. Apply today.
Digital Product Mobilisation Manager in Leicester employer: Bellrock Group
At Bellrock Group, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and well-being. As a Digital Product Mobilisation Manager, you will benefit from flexible working arrangements, comprehensive health and wellness programmes, and a supportive environment that encourages innovation and continuous improvement. With a commitment to your professional development and a focus on meaningful client engagement, Bellrock is an exceptional employer for those looking to make a significant impact in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Mobilisation Manager in Leicester
✨Tip Number 1
Get to know the company inside out! Research Bellrock Group, their digital products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to digital product mobilisation. Think about how your experience aligns with the role and be ready to share specific examples of your past successes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Digital Product Mobilisation Manager in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital product mobilisation and configuration. We want to see how your skills align with the role, so don’t hold back on showcasing your hands-on experience!
Showcase Your Client-Facing Skills:Since this role involves working directly with clients, it’s important to demonstrate your customer-facing experience. Share examples of how you've successfully managed client expectations and delivered solutions in previous roles.
Be Detail-Oriented:Attention to detail is key in this position. When you’re writing your application, make sure to proofread for any errors and ensure that your documentation skills shine through. We love a disciplined approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Bellrock!
How to prepare for a job interview at Bellrock Group
✨Know Your Digital Products
Familiarise yourself with the digital products mentioned in the job description, especially Concerto and Mobiess. Be prepared to discuss how you've configured or implemented similar platforms in the past, and think of specific examples that showcase your hands-on experience.
✨Client-Facing Skills are Key
Since this role involves direct interaction with clients, practice articulating how you capture client requirements and manage expectations. Prepare to share examples of successful onboarding experiences where you led product walk-throughs or operational readiness activities.
✨Highlight Your Attention to Detail
This position requires a disciplined approach to documentation and handover. Bring examples of how you've maintained thorough documentation in previous roles, and be ready to discuss how this has contributed to successful project transitions.
✨Show Your Continuous Improvement Mindset
Demonstrate your curiosity about new technologies and your commitment to improving processes. Think of instances where you've identified opportunities for improvement in product mobilisation or implementation models, and be ready to share these insights during the interview.
