Compliance Co-ordinator in Leicester

Leicester

Role Overview

The Compliance Co-ordinator will report to the Quality Assurance Team Manager, ensuring close alignment between compliance, quality, governance, and continuous improvement activities across CSEC and IAC. This structure will provide clear accountability, strengthen oversight of compliance performance, and support the consistent delivery of contractual, regulatory, and internal compliance standards.

Key Responsibilities

• Ensure full compliance with all contractual, legal, statutory, and health & safety obligations across CSEC and IAC.
• Identify, manage, and escalation any compliance breaches, risks, or statutory non-conformances.
• Monitor service delivery to ensure adherence to agreed business processes, contractual requirements, and governance standards.
• Build effective relationships with internal and external stakeholders, attending client-led meetings and providing compliance expertise where required.
• Support the development and production of compliance dashboards, reports, and performance updates.
• Conduct trend analysis to identify compliance risks, root causes, and continuous improvement opportunities.
• Ensure PPM completion meets contractual KPIs, quality standards, and client expectations.
• Partner with Account Managers and Directors to review contract compliance performance, drive corrective actions, and actively manage compliance-related issues.
• Conduct regular client safety walks to identify compliance risks, promote best practice, and ensure adherence to health & safety and contractual requirements.
• Support audit preparation, audit delivery, and the timely completion of corrective actions.
• Drive a culture of compliance, accountability, and continuous improvement, supporting the achievement and maintenance of 100% compliance across CSEC and IAC.
• Internal and external stakeholders include, but are not limited to:
• Contract Managers
• Account Managers and Directors
• Quality Assurance Team Manager
• Senior Leadership Team
• External Subcontractors and Supply Chain Partners
• Clients and Customer Representatives
• Health, Safety, Environment and Compliance Teams
• Flexible and proactive approach, carrying out any additional duties aligned to your skills, knowledge, and experience that support the successful delivery of contracts and business objectives.
• A strong understanding of the importance of compliance, governance, and customer service, ensuring all activities are delivered in accordance with company policies, procedures, legislative requirements, and regulatory standards.
• The ability to build effective relationships with colleagues, clients, suppliers, and stakeholders at all levels.
• Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• A continuous improvement mindset, actively identifying opportunities to enhance compliance performance, reduce risk, and improve service delivery.
• A professional and accountable approach, demonstrating ownership of actions and a commitment to achieving and maintaining 100% compliance across CSEC and IAC.
• A positive and collaborative attitude, supporting operational teams to achieve compliance objectives and deliver excellent customer outcomes
• Demonstrates commitment to and consistently upholds Bellrock's values, behaviours, and ethical standards.
• Possesses a strong understanding of technical, statutory, contractual, and regulatory compliance requirements within an FM environment.
• Demonstrates the ability to develop, implement, and continuously improve processes and controls.
• Strong analytical and problem-solving skills with the ability to identify trends, risks, and improvement opportunities.
• Effective communicator with the ability to build positive relationships with internal and external stakeholders at all levels.
• Organised and detail-oriented, with the ability to manage multiple priorities and meet deadlines.
• Proactively supports continuous improvement initiatives, driving compliance performance and best practice across contracts.
• Confident in challenging non-compliant practices and escalating issues where appropriate.
• Experience working with CAFM systems, including Concerto or equivalent platforms.
• Knowledge of SFG20 and other recognised maintenance and statutory compliance standards.
• Experience producing performance reports, compliance dashboards, and trend analysis.
• Experience working with multiple stakeholders, suppliers, and operational teams to drive compliance outcomes.
• Previous compliance, planning, contract support, or governance experience within the Facilities Management, Building Services, or Property Services sector.
• IOSH Managing Safely qualification or equivalent Health & Safety accreditation.
• Understanding of Facilities Management and Building Services compliance requirements.
• Experience of statutory compliance management across multiple contracts

Skills & Experience

• Highly organised with excellent attention to detail.
• Professional, trustworthy, and able to handle sensitive information with discretion.
• Proactive and self-motivated, taking ownership of tasks and seeing them through to completion.
• Strong relationship builder with the ability to influence and engage stakeholders at all levels.
• Customer-focused with a commitment to delivering high standards of service.
• Resilient and adaptable, able to work effectively in a fast-paced and changing environment.
• Analytical and inquisitive, using data and insight to identify risks and improvement opportunities.
• Confident and assertive, willing to challenge non-compliant behaviours and drive accountability.
• Collaborative team player who promotes knowledge sharing and best practice.
• Strong problem-solving skills with a practical and solution-focused approach.
• Demonstrates integrity and consistently upholds Bellrock's values and ethical standards.
• Committed to continuous improvement and achieving operational excellence.
• Results-driven with a passion for achieving and maintaining 100% compliance across contractual, statutory, and internal requirements.

AI fluency & learning mindset

We are looking for people who actively use AI in their day-to-day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between the Leicester office and your home address on a hybrid basis, Monday to Friday, 09.00am-17.30pm.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.
We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.
We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.

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