Head Caretaker

Head Caretaker

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people‑first and technology‑led approach has helped organisations across the UK transform their estates into high‑performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care— we deliver compliance, quality, and operational excellence while reducing cost and carbon impact. Our award‑winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data‑led estate management at scale.

How will you be the change? We believe every role is essential to providing that peace of mind for our customers – whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how we deliver value for our customers, and build systems that lead the way.

And as a Head Caretaker with Bellrock, you’ll do it by…

• Maintaining a clean, safe, and secure school, which includes the buildings and grounds
• Carrying out cleaning, handyperson activities, routine maintenance and refurbishment, porterage, and minor repairs
• Promoting health and safety around the school
• All other aspects of site management, such as supervising external contractors, and site use and development planning

What does it take? If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Head Caretaker, you’ll need…

• ensure a clean, safe, secure, and pleasant environment for users of the school buildings and grounds
• Responsible for the opening and closing of the building and its grounds.
• Be responsible for the efficient and effective running of the site including the management of any contractors attending the site.
• To support building projects within agreed tolerances as set by the Trust, i.e., obtaining quotations, determining timing of work and costs within agreed parameters.
• To liaise with users of the building as appropriate to facilitate additional or non‑standard usage of the building, outside usual educational hours (e.g., hirers, community services department and contractor’s representatives).
• Lock and unlock the premises as required, including out‑of‑school hours when necessary.
• Maintain the security of the school premises as the main key holder.
• Check at the end of the day that all windows, doors, and gates are locked, lights switched off, and gas and electrical appliances are turned off.
• Set security alarm systems, report any potential security breaches, and respond to any alarms or other callouts following agreed procedures.
• Carry out regular checks of CCTV and alarm systems, locks, fire safety appliances, security gates and perimeter fencing, and ensure any necessary repairs are carried out.
• Advise the Account Manager / FET / Headteacher on all matters relating to school security and safety.
• Be responsible for site compliance, e.g., fire and intruder alarm testing, emergency light testing, call points, legionella flushing, etc.
• Be responsible for all contractors to have full access to the site with regards to the Statutory Testing of any specialist equipment
• Be responsible for the estates fabric and equipment to ensure safe use, including repair where possible, e.g., window blinds, door handles, toilet flushes and other wear and tear.
• Ensure that the appropriate materials and equipment on the site are available and that the equipment receives correct repair and maintenance.
• Ensure that areas requiring repair are not a source of danger to the occupants or affect the security of the building with due observance of Health and Safety at Work requirements.
• Ensuring that the disposal of all waste is done in the correct and appropriate manner.
• Responsible for Keeping drain grids clean and free from debris and other litter daily.
• Responsible for the Operation of heating plant and reporting any obvious deficiencies in the heating system as a matter of urgency.
• Working with the Facilities Contract Account Manager to identify and schedule repairs / maintenance where required for specialist works identifying these where external contractors are needed to undertake the works.
• Carry out minor repairs and maintenance to the buildings/grounds which are within the post holder’s capability. This excludes major building works.
• Plan for specialist repairs and maintenance in liaison with the Trust Director of Operations and within delegated budget.
• Carry out general porterage duties for the establishment, within health and safety guidelines.
• Responsible for all areas of the school to be kept clean and free from clutter.
• Make main pathways safe after snow/frost by cleaning/salting as appropriate.
• Undertake cleaning duties when cleaners are not on site, to maintain a Health and Safety standard for a safe and pleasant environment, including the cleaning away of bodily fluids using appropriate methods throughout the school day.
• To ensure adherence to the standards of Control of Substances Hazardous to Health (COSHH).
• Responsible for ensuring that all work carried out by themselves or those they supervise as set out in this job description, is completed with due observance to appropriate Health and Safety at Work requirements.
• To be responsible for the management of health and safety regarding premises and to keep a log of safety issues including maintenance of the fire and asbestos log.
• To liaise with the Trust and Headteacher regularly regarding issues of Health and Safety, ongoing repairs and maintenance and building projects.

Other Responsibilities

• Demonstrate commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To set an example of personal integrity and professionalism
• Carry out your duties with full regard to the Trust’s published employment policies.
• Comply with health and safety policies, organisational statements, and procedures, undertake to report any incidents/accidents/hazards and to take a proactive approach to health and safety matters to protect both yourself and others.
• Contribute to the overall aims and ethos of the Trust and establish constructive relationships with the Trust’s schools.
• Always promote the Trust’s co‑operative ethical values
• Any other duties as commensurate with the post.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from our site based in Birmingham. Working hours are 37.5, Monday to Friday, 7:00a.m. to 10:30p.m. and 2:00p.m. to 6:00p.m.

What can we offer you?

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Helping you to shine

We’ve always encouraged new and different perspectives – and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be – the light, the energy, the solution. You.

Apply today.