About Bellrock
Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people‑first and technology‑led approach has helped organisations across the UK transform their estates into high‑performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact. Our award‑winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data‑led estate management at scale.
Role Summary
This position is remote, but you’ll be part of our experienced team undertaking service charge and insurance management consultancy on behalf of occupiers principally within the retail and leisure space. The client base is predominantly blue‑chip, advising many of the UK’s leading retailers and leisure companies. This is an exciting opportunity to be part of the insurance management portfolio’s growth and therefore requires an ambitious and highly motivated team player, who has the integral drive and enthusiasm to succeed.
How Will You Be the Change?
We believe every role is essential to providing that peace of mind for our customers – whatever part of the business you’re in. Because every role plays a part in driving us further, and everyone can be the change. That’s how we deliver value for our customers, and build systems that lead the way.
Your Responsibilities
- Report to the Insurance Manager and manage a varied caseload of insurance rent demands to review.
- Oversee 2–3 client contracts and deputise for the Insurance Manager when required.
- Ensure high service standards are consistently delivered, addressing any issues presented and contributing positively to operational improvement plans.
- Bolster the bandwidth of the internal support network, acting as a technical referral point for more complex or contentious casework.
What Does It Take?
- Strong familiarity with commercial insurance broking/placement procedures within the UK and/or Republic of Ireland.
- Technically adept in commercial real estate insurance, including common policy features and complex risk profile information.
- Experience of high volume or high value account management, ideally with direct accountability.
- Ability to learn and embrace adherence to our procedures, but with the ability to find alternative solutions and implement changes when challenges arise.
- Cert CII qualification or higher.
- Proficiency in computer use, especially Excel.
- Willingness to learn and adapt, including understanding and interpreting leases and gaining insights into building reinstatement costs.
- Good commercial awareness.
- Strong communication and negotiation skills.
- An analytical and inquisitive mind with a keen eye for detail.
- Comfortable with autonomous decision making.
- Flexibility and the ability to meet deadlines.
- High level of numeracy.
- Commitment to professional growth and the acquisition of new skills.
Working Arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from home Monday to Friday 08:30–17:00 alongside occasional team/client meetings around the UK.
What Can We Offer You?
Upon joining Bellrock, you can expect a comprehensive benefits package including 25 days annual leave plus bank holidays + 1 additional day as a thank you, salary exchange pension scheme, life cover, paid sick leave, health assurance employee assistance and wellness program, enhanced maternity, paternity and adoption leave, salary sacrifice schemes: Cycle to work, holiday purchase scheme of additional 5 days per year, offers and discount scheme designed to save money on everyday shopping and essentials, Healthcare Cashplan, MotorSave Scheme, Refer a friend, Liftshare, Virtual GP.
Helping You Shine
We’ve always encouraged new and different perspectives – and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.
Ready to Start Shining?
Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be – the light, the energy, the solution. You.
Apply today.
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Contact Detail:
Bellrock Group Recruiting Team