Role Overview
To co-ordinate and organise FM service delivery ensuring work is carried out to a high standard, management of contractors, management of the concerto system; contract variation quotations and corresponding invoicing and the production of reports.
South East | England
Role Overview
To co-ordinate and organise FM service delivery ensuring work is carried out to a high standard, management of contractors, management of the concerto system; contract variation quotations and corresponding invoicing and the production of reports.
Key Responsibilities
- Act as a key point of contact between the client, contractors and Bellrock Group, ensuring effective communication and service delivery.
- Manage planned and reactive maintenance through Concerto, ensuring works are completed on time, within contract requirements and accurately recorded.
- Work with the Technical Manager to manage sustainability and operational plans, tracking actions through Deepki.
- Use BMS, IEQ and other smart building technology to monitor comfort, air quality, energy use and asset performance.
- Manage contractor performance, completing site audits and quality inspections and driving actions through to completion.
- Support financial administration including invoicing, reconciliation, budgeting and monthly client reporting.
- Maintain strong health, safety, environmental and compliance standards across the site.
- Support projects, occupier engagement, events and initiatives that improve the overall building experience.
Skills & Experience
- Experience working within Facilities Management, ideally across both hard and soft services.
- Strong client and stakeholder management skills with a customer-focused approach.
- Confident using technology and FM systems, with the ability to learn new platforms quickly.
- Experience supporting FM projects and driving improvements to service delivery.
- Good understanding of health & safety, including audits, risk assessments and emergency procedures.
- Strong communication and organisational skills, with the ability to resolve occupier queries and complaints effectively.
- Proactive, adaptable and comfortable working across a busy building environment.
- Awareness of sustainability, social value and creating a positive occupier experience.
Desirable
- Experience with building fabric and long-term maintenance/lifecycle costing.
AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work mobile between sites within the South East of England Monday to Friday 08:30-17:00.
What can we offer you?
Upon joining Bellrock, you can expect a comprehensive benefits package including:
- 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- Health Assured employee assistance and wellness program
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes: Cycle to work
- Holiday purchase scheme of additional 5 days per year
- Offers and discount scheme designed to save money on everyday shopping and essentials
- Healthcare Cashplan
- MotorSave Scheme
- Refer a friend
- Liftshare
- Virtual GP
Why Bellrock?
At Bellrock, our people make the difference.
We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.
We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.
Inclusion
We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.
#J-18808-Ljbffr
Regional Facilities Manager in City of London employer: Bellrock Group
Bellrock Group is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets tradition. With a strong focus on employee development and sustainability, we provide our team with ample growth opportunities and a collaborative culture that values every contribution. Join us to lead impactful projects in prestigious commercial office buildings while enjoying competitive benefits and a commitment to work-life balance.
