Assistant Building Manager
The Assistant Building Manager supports the day-to-day operations, maintenance, and administration of the property to ensure a safe, efficient, and high-quality environment for tenants, visitors, and contractors. Working closely with the Building Manager, this role assists in overseeing building services, compliance, tenant relations, health and safety procedures, and operational performance while maintaining excellent service standards.
Responsibilities
- Assist with the daily management and operation of the building and associated facilities.
- Support the Building Manager in ensuring compliance with health, safety, and statutory regulations.
- Coordinate maintenance works, inspections, and contractor activities.
- Monitor service providers to ensure agreed standards and KPIs are achieved.
- Respond promptly and professionally to tenant queries, requests, and incidents.
- Assist with budgeting, invoice processing, and operational reporting.
- Conduct regular property inspections and identify maintenance or safety issues.
- Support emergency procedures, incident management, and business continuity planning.
- Maintain accurate records relating to compliance, maintenance, and tenant communications.
- Help drive sustainability, operational efficiency, and customer service initiatives across the property.
AI Fluency & Learning Mindset
We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working Arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from 245 Hammersmith Road, London, W6 8PW Monday to Friday 08:00-17:00.
Qualifications
- Previous experience in property, facilities, or building management.
- Strong understanding of building operations, health & safety, and compliance requirements.
- Experience coordinating contractors and service providers.
- Excellent communication and interpersonal skills.
- Strong organisational and administrative abilities with attention to detail.
- Ability to manage multiple priorities in a fast‑paced environment.
- Proficient in Microsoft Office and property management systems.
- IOSH, NEBOSH, or relevant property/facilities management qualifications are advantageous.
- Professional and customer‑focused approach.
- Proactive, reliable, and solutions‑oriented mindset.
- Strong problem‑solving and decision‑making skills.
- Ability to work independently and collaboratively within a team.
- Calm and effective under pressure, particularly during emergencies or operational issues.
- High level of integrity, accountability, and attention to detail.
- Positive attitude with a commitment to delivering exceptional service standards.
Benefits
- 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- Health Assured employee assistance and wellness programme
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes: Cycle to work
- Holiday purchase scheme of additional 5 days per year
- Offers and discount scheme designed to save money on everyday shopping and essentials
- Healthcare Cashplan
- MotorSave Scheme
- Refer a friend
- Liftshare
- Virtual GP
