At a Glance
- Tasks: Lead a vibrant team, serve delicious food, and create memorable experiences for customers.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Great opportunities for personal and professional development in a supportive environment.
- Why this job: Be a role model, develop your leadership skills, and grow your career in hospitality.
- Qualifications: Strong communication skills and a passion for excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Team Leader in Preston employer: Bellflower
JW Lees is an exceptional employer that values its team members, offering competitive pay, cash tips, and a profit share bonus to ensure everyone shares in the company's success. With a strong focus on employee wellbeing, career progression, and a supportive work culture, you will find ample opportunities for personal and professional growth while enjoying generous discounts and benefits across our pubs, inns, and hotels in the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Preston
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or provided excellent customer service. Be ready to share these stories during your interview to demonstrate your potential as a Team Leader.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader in Preston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Front of House Team Leader and how you can contribute to our fabulous team.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your leadership skills and any relevant experience in customer service. We love seeing how your background aligns with what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We value honesty and authenticity, so let us know who you are and what makes you a great fit for our team at JW Lees.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bellflower
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their history, values, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As a Team Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Be ready to discuss how you can inspire your team to provide excellent customer service.
✨Emphasise Customer Service Passion
Since the role involves providing top-notch customer service, be prepared to talk about your approach to ensuring customer satisfaction. Share specific instances where you went above and beyond for customers, and how you plan to instil that same passion in your team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their training programmes, opportunities for growth, or how they maintain their values in day-to-day operations. It’s a great way to engage and leave a lasting impression.
