Supervisor/Key Holder

Supervisor/Key Holder

Peterborough Part-Time No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences in a vibrant restaurant.
  • Company: Join Bella Italia, where we celebrate individuality and passion for hospitality.
  • Benefits: Enjoy 50% off food, flexible working hours, and amazing wellbeing support.
  • Why this job: Be part of a fun, fast-paced environment and make lasting memories for guests.
  • Qualifications: Passion for hospitality and leadership skills; experience is a plus but not essential.
  • Other info: Opportunities for career growth and a supportive, inclusive workplace.

Join to apply for the Supervisor/Key Holder role at Bella Italia.

At Bella Italia, we believe the best moments in life are spent with loved ones—sharing food, friendship, laughter, and the joy of the Italian table. If you love pizza, pasta, and leading a team to create unforgettable guest experiences, we’d love to welcome you as a Supervisor in our Front of House team!

Why Join Bella?

  • A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
  • Flexible Working – Negotiable contracts that fit your lifestyle.
  • Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family.
  • Wellbeing & Support – Our We Care program includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
  • Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
  • Perks & Rewards – Free meals on shift, access to wages before payday, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
  • Team Celebrations – Competitions, team parties, and even a chance to win e-points to spend on your favourite retailer.

What You’ll Do As a Supervisor

  • Open and securely close the restaurant in line with company standards.
  • Help prepare for service, working closely with the Management Team to lead successful shifts.
  • Be a key point of contact for both Front and Back of House teams, building strong relationships.
  • Deliver outstanding service, ensuring every guest leaves with a smile.
  • Thrive in a fast-paced, high-energy environment—the floor is your stage!

Who We’re Looking For

We don’t believe in “culture fit” – we believe in adding to our culture. If you have a passion for hospitality, leadership, and creating memorable experiences, we want to hear from you. Whether you’re stepping up into your first leadership role or bringing years of experience, we’ll support your growth. At Bella Italia, everyone is welcome. We are committed to creating a workplace where you can be yourself and thrive. If you need any adjustments during the hiring process, just let us know—we’re happy to help.

Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work 2025!

Apply now and bring your passion to the Bella Italia table!

Seniority level

  • Mid-Senior level

Employment type

  • Part-time

Job function

  • Other

Industries

  • Hospitality

Notes: This posting focuses on the role and benefits. The original extraneous postings and references to location feeds have been removed to improve clarity and quality.

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Supervisor/Key Holder employer: Bella Italia

At Bella Italia, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated and every team member has a voice. With flexible working options, generous discounts, and a comprehensive wellbeing programme, we ensure our employees feel valued and supported. Join us for exciting career growth opportunities, including fully funded apprenticeships, and be part of a team that knows how to have fun while delivering unforgettable guest experiences.
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Contact Detail:

Bella Italia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor/Key Holder

✨Tip Number 1

Get to know Bella Italia! Familiarise yourself with their menu and values. When you walk into that interview, show them you’re not just another candidate—you’re genuinely excited about the food and the culture they promote.

✨Tip Number 2

Practice your leadership stories! Think of times when you’ve led a team or handled a tough situation. Be ready to share these experiences in a way that highlights your passion for hospitality and teamwork.

✨Tip Number 3

Dress the part! Bella Italia is all about creating memorable experiences, so make sure you look sharp and professional. First impressions matter, and you want to show them you’re ready to lead from day one.

✨Tip Number 4

Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit for their team!

We think you need these skills to ace Supervisor/Key Holder

Leadership
Customer Service
Team Building
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Hospitality Knowledge
Fast-Paced Environment Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that spark!

Tailor Your CV: Make sure your CV is tailored to the Supervisor/Key Holder role. Highlight any leadership experience and relevant skills that match what we're looking for. A personalised touch goes a long way!

Be Authentic: We value individuality, so don’t be afraid to show your true self in your application. Whether you’re stepping into leadership for the first time or have years of experience, we want to know what makes you unique!

Apply Through Our Website: For the best chance of joining our Bella Italia family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!

How to prepare for a job interview at Bella Italia

✨Know Your Bella Italia

Before the interview, dive into Bella Italia's values and culture. Understand their commitment to creating memorable guest experiences and how they celebrate individuality. This will help you connect your passion for hospitality with their mission.

✨Showcase Your Leadership Skills

As a Supervisor/Key Holder, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, especially in high-energy environments. Highlight your ability to build strong relationships within the team.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to manage conflicts or ensure outstanding service under pressure. Practising these responses will give you confidence.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if Bella Italia is the right fit for you. Consider asking about their approach to team celebrations or career growth opportunities.

Supervisor/Key Holder
Bella Italia
Location: Peterborough
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