Internal Sales Exec in Lisburn

• Develop and grow existing customer accounts through regular engagement and relationship building.
• Identify, qualify, and secure new business opportunities.
• Convert enquiries and quotations into sales orders while maximising revenue opportunities.
• Build strong customer relationships and establish trust through excellent communication and service.
• Understand customer needs and provide tailored product and service solutions.
• Promote new products, campaigns, and business initiatives to customers.
• Identify opportunities for upselling and cross-selling to increase account value.
• Manage a sales pipeline effectively, ensuring all opportunities are followed up in a timely manner.
• Maintain accurate customer records and activity tracking within the CRM system.
• Develop and maintain a high level of product and industry knowledge.
• Handle customer objections confidently and professionally to secure business opportunities.
• Work collaboratively with internal teams to ensure an exceptional customer experience.
• Achieve and exceed monthly sales targets and key performance indicators.
• Deliver outstanding customer service while driving profitable sales growth and customer retention..

PERSONNEL SPECIFICATION

Qualifications & Experience

• GCSEs (or equivalent) at Grade C orabove, including English andMathematics.
• Minimum of 3 years' proven experiencein an internal sales, accountmanagement, business development, or
  customer-facing sales role.
• Demonstrable track record of achievingand exceeding sales targets andperformance objectives.
• Experience developing and growingexisting customer accounts.
• Strong commercial awareness with theability to identify and convert salesopportunities.
• Proficient in the use of CRM systems andMicrosoft Office applications.
• Ability to quickly acquire, retain, andconfidently communicate detailedproduct knowledge.
• Experience managing customerenquiries, quotations, and salesopportunities from initial contactthrough to conversion.
• Experience in B2B saleswithin an FMCGenvironment.
• Experience developingdormant or underperformingcustomer accounts.

Special Aptitudes

• Experience using sales dataand customer insights(Power BI or similar) toidentify business growthopportunities.
• Excellent verbal and writtencommunication skills.
• Strong relationship-building skills withthe ability to create rapport and trustwith customers.
• Proven negotiation, influencing, andclosing skills.
• Resilient, self-motivated, and persistentwhen overcoming objections andchallenges.
• Strong analytical and problem-solvingabilities.
• Ability to work independently and aspartof a high-performing team.
• Excellent planning, organisational, andtime-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Highly customer-focused with acommitment to delivering exceptionalservice.
• Professional, positive, and enthusiasticattitude.
• Results-driven with a strong desire toachieve and exceed targets.