Soft Play Supervisor – Job Description
Role Purpose
The Soft Play Supervisor is responsible for the day-to-day supervision of the soft play facility and café, ensuring a safe, clean, fun, and welcoming environment for children and families. The role involves delivering high standards of customer service, overseeing café operations, and ensuring full compliance with health & safety and food hygiene requirements.
Key Responsibilities
Soft Play Operations
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Supervise soft play activities to ensure children play safely and equipment is used correctly.
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Enforce soft play rules and manage behaviour in a friendly, calm, and professional manner.
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Conduct regular safety checks of play equipment and report or elevate maintenance concerns.
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Maintain a clean, tidy, and well-presented soft play area throughout operating hours.
Café Duties
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Oversee café operations during assigned shifts to ensure efficient service and quality standards.
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Prepare and serve hot and cold drinks, food, and snacks as required.
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Ensure compliance with food hygiene, allergen awareness, and cleanliness standards.
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Maintain cleanliness of café counters, seating areas, and food preparation spaces.
Health, Safety & Compliance
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Ensure all health and safety procedures are followed across soft play and café areas.
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Accurately record and report accidents and incidents in line with procedures.
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Uphold food safety, allergen management, and hygiene standards at all times.
Customer Experience
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Create a welcoming, friendly, and fun environment for children and parents.
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Support childrens parties, group bookings, and special events.
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Respond professionally to customer queries and resolve issues where appropriate.
Skills & Competencies
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Excellent customer service and communication skills.
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Calm, confident, and approachable when dealing with children and parents.
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Strong organisational skills with the ability to multitask in a busy environment.
Experience & Qualifications
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Previous experience in a café, hospitality, or food service environment.
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Food Hygiene Level 2 certificate or willingness to obtain.
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First Aid qualification (desirable).
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AccessNI clearance required.
Working Hours
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10:00am – 5:00pm
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Includes weekends and school holidays
Soft Play Attendant in Carryduff employer: Bell Recruitment
As a Commercial Manager at our organisation, you will thrive in a dynamic and supportive environment that champions teamwork and professional growth. We offer competitive benefits, a culture rooted in integrity and ambition, and opportunities to develop your skills while driving meaningful business success in the vibrant Food/FMCG sector across the UK and Ireland.
