At a Glance
- Tasks: Support and manage business applications, ensuring smooth operations and releases.
- Company: Join a dynamic team in a hybrid role with travel opportunities.
- Benefits: Competitive salary, flexible work environment, and professional growth.
- Other info: Exciting chance to work with emerging technologies and enhance your career.
- Why this job: Be at the forefront of technology, bridging gaps between tech and business needs.
- Qualifications: Experience in technical analysis, strong problem-solving skills, and familiarity with Agile methodologies.
The predicted salary is between 35000 - 45000 £ per year.
Responsible for technical support of our business applications, managing application releases and environments.
Based at a hybrid role with travel to our Waterloo and Portsmouth office (Portsmouth can be expensed).
Scope: Support of our business landscape. We are looking for a technical analyst in supporting our technology environments, managing application releases, administering business-critical applications, maintaining system data integrity, and driving backlog resolution. To help bridge the gap between technical operations and business needs, staying abreast of emerging technologies to enhance technical capabilities.
Responsibilities- Environment Support & Maintenance: Monitor and maintain development, test, and production environments. Collaborate with teams to ensure stability, scalability, and performance. Troubleshoot environment-related issues and coordinate resolution with support vendors.
- Release Management: Plan, coordinate, and execute application releases across environments under change management. Maintain release calendars and ensure alignment with business priorities. Document release notes and manage deployment risks. Create and use test scripts to ensure new functionality meets requirements.
- Business Application Administration: Serve as the primary administrator for key business applications. Work with business teams to identify where additional value can be realised from greater or more enhanced application usage. Work with Asset Manager, stakeholders, and business owners to ensure licensing costs and usage are optimised. Configure, update, and optimise application settings based on user needs. Provide user support as required.
- System Data Management: Ensure data accuracy, consistency, and security across systems. Perform regular audits and data cleansing activities. Support integration and migration efforts between platforms. Introduce controls to safeguard data entry and produce a positive impact on reporting.
- Backlog Management: Maintain and prioritise technical and business backlogs. Work with stakeholders to define requirements and acceptance criteria. Track progress and ensure timely delivery of backlog items.
- Information Security: Work with the infrastructure teams to ensure backup and recovery is planned and tested. Ensure data retention rules are applied both within the systems and backup locations. Ensure access is managed appropriately and sensitive data is obfuscated when in non-production environments.
- Proven experience in a technical analyst or systems support role.
- Strong understanding of release cycles, environment management, and application administration.
- Familiarity with ITIL practices and Agile methodologies.
- Excellent problem-solving and communication skills.
- Experience with tools such as Jira, ServiceNow.
- Knowledge of HTML, Python, SQL, scripting, or basic programming is a plus.
- Good analytical skills and attention to detail.
- Strong communication skills, with the ability to liaise effectively across teams.
- Methodical and detail-oriented in approach.
- Proactive, with strong problem-solving skills.
- Team player, able to collaborate effectively with both technical and business stakeholders.
- Flexible and adaptable to changing priorities and project needs.
- Possess the ability to immerse themselves in new technologies and applications.
Technical Analyst employer: Bell Integration
As a Technical Analyst at our company, you will thrive in a dynamic hybrid work environment that encourages collaboration and innovation. With opportunities for professional growth and development, you will play a crucial role in optimising our business applications while enjoying the flexibility of working from home and travelling to our vibrant offices in Waterloo and Portsmouth. Our supportive culture prioritises employee well-being and fosters a sense of community, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common technical questions and scenarios related to application support and release management. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository where you can demonstrate your technical abilities, especially if you’ve worked with tools like Jira or ServiceNow. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Analyst. Highlight your experience with application support, release management, and any relevant technical skills like SQL or Python. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your familiarity with ITIL practices and Agile methodologies – we love that stuff!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. Whether it's troubleshooting environment issues or managing backlogs, we want to know how you approach problem-solving and what results you achieved.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at Bell Integration
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around application administration and environment management. Be ready to discuss your experience with tools like Jira and ServiceNow, as well as any programming languages you know, like SQL or Python.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced in managing application releases or troubleshooting environments, and be ready to explain your thought process and the outcomes.
✨Understand the Business Side
Since this role bridges technical operations and business needs, it’s crucial to demonstrate your understanding of how technology impacts business processes. Be prepared to discuss how you've collaborated with stakeholders to optimise application usage and drive value.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your ability to manage backlogs and coordinate releases. Practice articulating how you would prioritise tasks and ensure timely delivery while maintaining data integrity and security.
