Bell Integration is seeking a proactive 1st Line Support professional to join its 24/7 Service Desk in Portsmouth. The successful candidate will monitor calls, emails and alerts, perform initial triage, and route or resolve issues within SLAs.
You’ll work with cross-functional teams to ensure exceptional customer satisfaction and maintain high service standards. Based at Bell Office Portsmouth, you will be part of a dedicated team providing proactive and reactive IT support, including 12-hour
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24/7 IT Service Desk Analyst in Portsmouth employer: Bell Integration
At Bell Integration, we pride ourselves on being a people-first employer that values employee experience and development. Our collaborative work culture fosters innovation and inclusivity, while our commitment to AI-driven processes ensures efficiency and accuracy in all operations. With opportunities for growth and a supportive environment, joining us as a People Advisor means becoming part of a dynamic team dedicated to making a positive impact across our global workforce.