Bell Integration is seeking a customer-focused Major Incident Manager to lead the full incident lifecycle in a 24x7 environment. The role requires coordinating across technical teams, vendors and senior stakeholders, with a strong emphasis on clear communication, incident documentation and continuous improvement.
Ideal candidates will have ITIL knowledge, a track record in high-pressure bridge calls, and the ability to operate autonomously while delivering reliable, timely updates to customers
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Major Incident Manager - 24x7 IT Operations Lead employer: Bell Integration
At Bell Integration, we pride ourselves on being a people-first employer that values employee experience and development. Our collaborative work culture fosters innovation and inclusivity, while our commitment to AI-driven processes ensures efficiency and accuracy in all operations. With opportunities for growth and a supportive environment, joining us as a People Advisor means becoming part of a dynamic team dedicated to making a positive impact across our global workforce.
