At a Glance
- Tasks: Support and manage business applications, ensuring smooth operations and application releases.
- Company: Join a dynamic tech company with a hybrid work culture and collaborative teams.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Exciting role with travel opportunities and a chance to work with emerging technologies.
- Why this job: Be at the forefront of technology, making a real difference in business operations.
- Qualifications: Experience in technical analysis, problem-solving skills, and familiarity with Agile methodologies.
The predicted salary is between 35000 - 45000 £ per year.
Responsible for technical support of our business applications, managing application releases and environments. This is a hybrid role with travel to our Waterloo and Portsmouth office (Portsmouth can be expensed).
We are looking for a technical analyst in supporting our technology environments, managing application releases, administering business-critical applications, maintaining system data integrity, and driving backlog resolution. The role involves bridging the gap between technical operations and business needs, while staying abreast of emerging technologies to enhance technical capabilities.
Responsibilities
- Environment Support & Maintenance
- Monitor and maintain development, test, and production environments.
- Collaborate with teams to ensure stability, scalability, and performance.
- Troubleshoot environment-related issues and coordinate resolution with support vendors.
- Release Management
- Plan, coordinate, and execute application releases across environments under change management.
- Maintain release calendars and ensure alignment with business priorities.
- Document release notes and manage deployment risks.
- Create and use test scripts to ensure new functionality meets requirements.
- Business Application Administration
- Serve as the primary administrator for key business applications.
- Work with business teams to identify where additional value can be realised from greater or more enhanced application usage.
- Work with Asset Manager, stakeholders, and business owners to ensure licensing costs and usage are optimised.
- Configure, update, and optimise application settings based on user needs.
- Provide user support as required.
- System Data Management
- Ensure data accuracy, consistency, and security across systems.
- Perform regular audits and data cleansing activities.
- Support integration and migration efforts between platforms.
- Introduce controls to safeguard data entry and produce a positive impact on reporting.
- Backlog Management
- Maintain and prioritise technical and business backlogs.
- Work with stakeholders to define requirements and acceptance criteria.
- Track progress and ensure timely delivery of backlog items.
- Information Security
- Work with the infrastructure teams to ensure backup and recovery is planned and tested.
- Ensure data retention rules are applied both within the systems and backup locations.
- Ensure access is managed appropriately and sensitive data is obfuscated when in non-production environments.
Qualifications
- Proven experience in a technical analyst or systems support role.
- Strong understanding of release cycles, environment management, and application administration.
- Familiarity with ITIL practices and Agile methodologies.
- Excellent problem-solving and communication skills.
- Experience with tools such as Jira, ServiceNow.
- Knowledge of HTML, Python, SQL, scripting, or basic programming is a plus.
- Good analytical skills and attention to detail.
- Strong communication skills, with the ability to liaise effectively across teams.
- Methodical and detail-oriented in approach.
- Proactive, with strong problem-solving skills.
- Team player, able to collaborate effectively with both technical and business stakeholders.
- Flexible and adaptable to changing priorities and project needs.
- Possess the ability to immerse themselves in new technologies and applications.
Technical Analyst in London employer: Bell Integration
Join a dynamic and innovative team as a Technical Analyst, where you will play a crucial role in supporting our technology environments and enhancing business applications. With a hybrid working model that includes travel to our Waterloo and Portsmouth offices, we offer a collaborative work culture that values employee growth and development, alongside competitive benefits. Our commitment to staying at the forefront of emerging technologies ensures that you will have ample opportunities to expand your skills and make a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Analyst in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common technical questions and scenarios. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source. This not only boosts your portfolio but also gives you real-world examples to discuss during interviews.
✨Tip Number 4
Don’t forget to apply directly through our website! It’s often the quickest way to get noticed, and we love seeing candidates who take that extra step to connect with us.
We think you need these skills to ace Technical Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Analyst. Highlight your experience with application support, release management, and any relevant technical skills. We want to see how you can bridge the gap between tech and business needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your familiarity with tools like Jira or ServiceNow – we love that stuff!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can troubleshoot and resolve issues effectively, so share those success stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Bell Integration
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around release management and application administration. Familiarise yourself with tools like Jira and ServiceNow, and be ready to discuss how you've used them in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced in environment support or backlog management, and be ready to explain your thought process and the outcomes.
✨Understand the Business Side
Since this role bridges technical operations and business needs, be prepared to discuss how you've collaborated with business teams. Highlight any experiences where you've identified opportunities for enhanced application usage or optimised costs.
✨Stay Current with Emerging Technologies
Research the latest trends in technology that could impact the role. Be ready to share your thoughts on how these technologies can enhance technical capabilities and improve processes within the company.
