Principal Hardware/Datacentre Engineer in London

Bell Integration has been helping companies establish, maintain, and grow their IT services since 1996. Our team of hardworking professionals delivers Bell Integration's multiple services all over the world with unmatched efficiency and enthusiasm. We continue to grow and employ over 900 permanent staff across our offices in London, Portsmouth, Wokingham, Glasgow, Hyderabad, the US, Slovakia, and many of our customers' sites. Our heritage lies in helping businesses operate their critical technology in a more cost‐effective manner while improving effectiveness in customer engagement and operational responsiveness.

Responsibilities

• Technical Operations
  • Manage, lead, and execute the physical build, installation, relocation, and decommissioning of IT hardware (servers, switches, storage, etc.).
  • Design and implement rack layouts and cabling solutions, ensuring clean, labelled, and logically routed installations.
  • Manage patching schedules, cable trays, and labelling schemes in line with client/site standards.
  • Coordinate with design teams and facilities on power and space planning.
  • Understand logistics, manual handling, and vehicle loading.
• Documentation & Compliance
  • Produce and maintain Risk Assessments and Method Statements (RAMS) for all engineering tasks.
  • Ensure documentation is kept up to date for all physical assets and site procedures.
  • Support audits, processes and compliance checks (ISO 9001, ISO 27001, PCI‐DSS, etc.).
• Risk & Safety Management
  • Proactively identify potential risks in operational procedures and implement mitigations.
  • Ensure all health and safety standards are adhered to and promote a safety‐first culture.
  • Participate in Change Management processes including CAB representation for data centre works.
• Team Leadership
  • Manage and mentor field engineers, providing technical guidance, support, feedback (PDRs) and training plans.
  • Plan and allocate tasks based on project needs and personnel strengths.
  • Act as the point of escalation for technical and logistical issues in day‐to‐day operations.
• Project Delivery & Coordination
  • Coordinate with project managers, infrastructure architects, and third‐party vendors to deliver projects on time and within budget.
  • Provide technical input during planning phases for data centre migrations, expansions, and refresh cycles.

Experience

• 5+ years of experience in data centre operations or infrastructure engineering.
• Advanced understanding of commodity compute, storage, network and standard configurations, firmware and software.
• Advanced understanding of data centre best practices.
• Experience managing RAMS and risk within critical environments.
• Knowledge of structured cabling standards (Cat6/6a/OM3/OM4, fibre, etc.).
• Familiarity with power and cooling systems, including PDU configurations and load balancing.
• Excellent organizational and communication skills.
• Demonstrated leadership or team management experience.
• Experience participating in large‐scale projects and teams.

Skills

• Able to work accurately, precisely, and in an organised manner even under pressure.
• Good communication skills, maintaining clear contact with customers to understand their needs and issues.
• Teamwork skills, works with and assists other team members, shares information and knowledge, and willingly takes on new tasks.
• Produces high‐quality and accurate work under time pressure or volume of work.
• Able to apply customer care skills when dealing with both external and internal customers.
• Able to anticipate and respond appropriately to customer issues and requirements.
• Able to demonstrate delivery of services to a standard required by the customer.
• Recognises own limitations and knows when to ask for assistance.
• Takes personal ownership for addressing problems and acts appropriately.
• Able to effectively prioritise own workload and schedule tasks and activities daily to meet deadlines.
• Keen to learn new skills and take on new tasks.

Vetting

• Clean manual driving licence.
• Valid passport.
• Ability to pass BS7858:2012 vetting.
• Ability to hold UK NSV SC clearance – requires having lived in the UK for the past 5 years.
• Ability to travel to domestic & overseas customer sites, including overnight stays.
• Able to work out of hours, including nights and weekends.

What We Care About

At Bell, we believe we are stronger together and promote an open, collaborative culture where everyone is encouraged to shape our business. We value diversity! We seek to employ a workforce representative of the markets we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment.

Why Join Bell

• We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 courses.
• Competitive salary.
• Flexible remote working.
• A generous company pension.
• 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days.
• Healthcare and dental insurance.
• Life assurance.
• Cycle‐to‐work scheme.
• A diverse and inclusive work culture.
• Modern vibrant workplaces.
• Exclusive discounts with major retailers, discount gym memberships, and access to our wellness centre.