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For Companies At a Glance
- Tasks: Lead AI initiatives and optimise IT operations with cutting-edge technologies.
- Company: Join a leading IT services company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in the AI space while driving enterprise-wide solutions.
- Qualifications: Tertiary qualifications in IT or related fields and experience in technical leadership.
- Other info: Dynamic role with excellent career advancement opportunities and a supportive team environment.
The predicted salary is between 72000 - 108000 ÂŁ per year.
The Deputy Director of AI Solutions will serve as a strategic and technical leader, supporting the AI Solutions Director in driving enterprise-wide AI initiatives. This role requires deep expertise in AI Operations (AIops), IT Operations Management (ITOM), IT Service Management (ITSM), and ITIL frameworks, combined with strong technical knowledge of infrastructure, Agentic AI, automation, and orchestration. In addition, the role encompasses working with Conversational AI vendors and delivery of solutions to partners. The ideal candidate bridges business objectives with cutting edge AI technologies to optimize IT operations and deliver scalable, intelligent solutions.
Responsibilities
- Act as the deputy to the AI Solutions Director, ensuring alignment of AI strategy with organisational goals.
- Provide thought leadership support to the AI Solutions Director in delivering the vision of the department.
- Lead design and implementation of AI‑driven IT operations solutions, including AIops platforms, automation frameworks, and Conversational AI.
- Oversee integration of Agentic AI models for autonomous decision‑making and orchestration across IT environments.
- Support the adoption of ITIL best practices within AI‑enabled ITSM and ITOM processes.
- Collaborate with cross‑functional teams to identify automation opportunities and deliver end‑to‑end orchestration solutions.
- Provide technical leadership on infrastructure modernisation to support AI workloads and automation pipelines.
- Monitor emerging AI technologies and assess their applicability to IT operations and enterprise automation.
- Work with vendors and support the Digital Services Team where Bell manages the vendors’ platform on behalf of a client.
- Support strategic partnerships and maintain a deep understanding of the platforms used by partners or hosts as part of the ongoing relationship.
Role Dimensions
- Autonomy: Makes independent decisions within scope; escalates significant changes or risks to Manager.
- Accountability: Fully accountable for delivery of work assignments to expected standards and timelines.
- Direct Reports: Manages 3–4 direct reports.
- Budget/Expenditure: As per organisational delegations and authorities.
Key Relationships
- Internal
- Manager/Director: Receive advice, report progress, discuss future direction, identify emerging issues and propose solutions.
- Direct Reports: Lead, direct, manage, and support performance and development; guide, coach, and mentor.
- Internal Stakeholders: Provide expert advice, optimise engagement, manage expectations, and resolve issues.
- External Stakeholders: Consult and negotiate on project development, delivery, and evaluation; manage expectations and resolve issues.
- Vendors/Service Providers/Consultants: Communicate needs, facilitate business transactions, resolve issues, negotiate contracts, and monitor service provision.
Qualifications
- Relevant tertiary qualifications in Information Technology, Computer Science, Engineering, or related field.
- Experience in solution architecture and technical leadership roles.
- Proven experience in stakeholder management and cross‑functional team leadership.
- Strong background in solutions architecture frameworks and methodologies.
- Experience with project management and solution delivery.
- Background screening and security clearance as required by organisation.
Technical Competencies
- Workflow Orchestration
- Event‑Driven Automation
- Runbook as code
- Technical Advisory: Provide specialist technical advice and oversee provision of expertise by others.
- Technology Strategy: Monitor emerging technologies and assess organisational impact and opportunities.
- Stakeholder Management: Manage complex stakeholder relationships and facilitate business decision‑making processes.
Tech Tools
- Airflow, Argo, Prefect
- Ansible, Salt, Puppet; ServiceNow Flow Designer
- Message buses: Kafka, RabbitMQ
Seniority level: Director
Employment type: Full‑time
Job function: Business Development and Sales
Industries: IT Services and IT Consulting
Associate Director in London employer: Bell Integration
Contact Detail:
Bell Integration Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their AI initiatives and think about how your skills align with their goals. This will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your experience with AI operations and how you can contribute to their IT strategies.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Associate Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Director role. Highlight your experience in AI operations, IT service management, and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our AI initiatives. Be sure to mention specific projects or experiences that relate to the job description.
Showcase Your Leadership Skills: As this role involves managing teams and leading projects, make sure to highlight your leadership experience. Share examples of how you've successfully guided teams or driven strategic initiatives in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Bell Integration
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI Operations, IT Service Management, and the ITIL frameworks. Be ready to discuss how you've applied these in past roles, especially in relation to automation and orchestration. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Showcase Your Leadership Skills
As an Associate Director, you'll need to demonstrate your ability to lead teams and manage stakeholders. Prepare examples of how you've successfully led cross-functional teams or managed complex projects. Highlight your experience in mentoring others and driving strategic initiatives.
✨Understand the Business Side
It's crucial to bridge the gap between technology and business objectives. Be prepared to discuss how you've aligned AI strategies with organisational goals in previous roles. Think about specific instances where your technical decisions positively impacted business outcomes.
✨Engage with Conversational AI Vendors
Since this role involves working with vendors, do some research on the key players in the Conversational AI space. Be ready to discuss your experiences with vendor management and how you've navigated partnerships to deliver successful solutions. This will show that you understand the external landscape and can effectively collaborate with partners.
