IT Asset Manager

Overview

The IT Asset Manager ensures Bell maximizes the value of its IT investments while minimizing risks and costs. By maintaining a well-organized and compliant asset management system, this role supports operational efficiency, security, and financial performance.

Responsibilities

1. Conduct initial and regular audits to ensure asset data accuracy.
2. Review and improve the use of the IT asset database (CMDB within Service Now).
3. Maintain an accurate inventory of all IT assets (hardware, software, licenses, etc.) and the data associated with them.
4. Develop and enforce IT asset management policies, processes, and best practices.
5. Build in automations to avoid issues with human error (data validation, audits, auto-discovery).
6. Train employees on proper asset usage, tracking, and reporting.
7. Respond to software audits and mitigate risks of non-compliance.
8. Collaborate with procurement teams to acquire IT assets cost-effectively and in alignment with business needs.
9. Ensure compliance with software licensing agreements and avoid overuse or underuse.
10. Track license usage and renewals to optimize software costs.
11. Build in cost allocation models and depreciation of assets into the process.
12. Analyze IT asset data to identify cost-saving opportunities.
13. Eliminate redundancies, unused assets, and unnecessary maintenance contracts.
14. Implement strategies for effective utilization of resources.
15. Mitigate risks associated with lost, stolen, or misused assets.
16. Generate reports on IT asset usage, performance, costs, and compliance.
17. Provide actionable insights to leadership for strategic decision-making.
18. Create dashboards to monitor KPIs such as asset utilization, cost savings, and compliance status.
19. Ensure sensitive data is securely removed from decommissioned devices and security is built into the asset management lifecycle.

Qualifications

Essential:

• Understanding of hardware and software lifecycle management.
• Experience with discovery tools and automation to support asset management.
• Familiarity with ITIL and best practices.
• Proficiency with IT Asset Management tools (ideally ServiceNow).
• Knowledge of software license agreements and compliance requirements.
• Strong organizational and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Analytical thinking for cost optimization and risk mitigation.
• Attention to detail for accurate tracking and reporting.

Desirable:

• Certifications such as ITIL, Certified IT Asset Manager (CITAM), or IAITAM.
• A driving license would be advantageous to travel between sites in Portsmouth.

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