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For Companies At a Glance
- Tasks: Lead AI initiatives and optimise IT operations with cutting-edge technologies.
- Company: Join a forward-thinking tech company focused on AI solutions.
- Benefits: Competitive salary, career growth, and opportunities to work with innovative technologies.
- Why this job: Make a real impact in the AI field while developing your leadership skills.
- Qualifications: Tertiary qualifications in IT or related fields and experience in technical leadership.
- Other info: Dynamic role with opportunities for mentoring and collaboration across teams.
The predicted salary is between 72000 - 108000 £ per year.
The Deputy Director of AI Solutions will serve as a strategic and technical leader, supporting the AI Solutions Director in driving enterprise-wide AI initiatives. This role requires deep expertise in AI Operations (AIops), IT Operations Management (ITOM), IT Service Management (ITSM), and ITIL frameworks, combined with strong technical knowledge of infrastructure, Agentic AI, automation, and orchestration. In addition, the role encompasses working with Conversational AI vendors and the delivery of solutions to partners. The ideal candidate will bridge business objectives with cutting edge AI technologies to optimize IT operations and deliver scalable, intelligent solutions.
Responsibilities
- Act as the deputy to the AI Solutions Director, ensuring alignment of AI strategy with organisational goals.
- Provide thought leadership support of the AI Solutions Director in delivering the vision of the department.
- Lead design and implementation of AI-driven IT operations solutions, including AIops platforms and automation frameworks and Conversational AI.
- Oversee integration of Agentic AI models for autonomous decision-making and orchestration across IT environments.
- Support the adoption of ITIL best practices within AI-enabled ITSM and ITOM processes.
- Collaborate with cross-functional teams to identify automation opportunities and deliver end-to-end orchestration solutions.
- Provide technical leadership on infrastructure modernisation to support AI workloads and automation pipelines.
- Monitor emerging AI technologies and assess their applicability to IT operations and enterprise automation.
- Work with Vendors and support the Digital Services Team where Bell are managing the Vendors platform on behalf of a client.
- Support the strategic partnerships and maintain a deep understanding of the platforms that Bell uses from these partners or hosts as part of the ongoing relationship.
Role Dimensions
- Autonomy: Makes independent decisions within scope; escalates significant changes or risks to Manager.
- Accountability: Fully accountable for delivery of work assignments to expected standards and timelines.
- Direct Reports: Manages 3-4 direct reports.
- Budget/Expenditure: As per organisational delegations and authorities.
Key Relationships
- Internal
- Manager/Director: Receive advice, report progress, discuss future direction, identify emerging issues and propose solutions.
- Direct Reports: Lead, direct, manage, and support performance and development; guide, coach, and mentor.
- Internal Stakeholders: Provide expert advice, optimise engagement, manage expectations, and resolve issues.
- External Stakeholders: Consult and negotiate on project development, delivery, and evaluation; manage expectations and resolve issues.
- Vendors/Service Providers/Consultants: Communicate needs, facilitate business transactions, resolve issues, negotiate contracts, and monitor service provision.
Qualifications
- Relevant tertiary qualifications in Information Technology, Computer Science, Engineering, or related field.
- Experience in solution architecture and technical leadership roles.
- Proven experience in stakeholder management and cross-functional team leadership.
- Strong background in solutions architecture frameworks and methodologies.
- Experience with project management and solution delivery.
- Background screening and security clearance as required by organisation.
Workflow Orchestration
- Runbook as code.
Technical Advisory: Provide specialist technical advice and oversee provision of expertise by others.
Technology Strategy: Monitor emerging technologies and assess organisational impact and opportunities.
Stakeholder Management: Manage complex stakeholder relationships and facilitate business decision-making processes.
Ansible, Salt, Puppet; ServiceNow Flow Designer.
Associate Director employer: Bell Integration
Contact Detail:
Bell Integration Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the AI and IT operations space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can highlight your projects, especially those related to AI solutions and IT operations. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss how you've led teams, managed stakeholders, and implemented AI-driven solutions. Practice common interview questions and think about how your experience aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us drive AI initiatives. Make sure your application stands out by tailoring it to the specific role and showcasing your passion for AI and IT operations.
We think you need these skills to ace Associate Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Director role. Highlight your experience in AI operations, IT service management, and any relevant technical leadership roles. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our AI initiatives. Be sure to mention specific projects or experiences that relate to the job description.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise in areas like automation, orchestration, and AI technologies. We’re looking for someone who can bridge business objectives with cutting-edge tech, so make sure we see that in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Bell Integration
✨Know Your AI Inside Out
Make sure you brush up on your knowledge of AI Operations, IT Service Management, and the ITIL frameworks. Be ready to discuss how you've applied these in past roles, especially in relation to automation and orchestration. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Showcase Your Leadership Skills
As an Associate Director, you'll need to demonstrate your ability to lead teams and manage stakeholders. Prepare examples of how you've successfully guided cross-functional teams or managed direct reports. Highlight your experience in providing thought leadership and driving strategic initiatives.
✨Understand the Business Side
It's crucial to bridge the gap between technology and business objectives. Be prepared to discuss how you've aligned AI strategies with organisational goals in previous roles. This will help interviewers see that you can think strategically and understand the bigger picture.
✨Engage with Emerging Technologies
Stay updated on the latest trends in AI and IT operations. Be ready to discuss any emerging technologies you've been following and how they could impact IT operations. This shows your proactive approach and willingness to innovate, which is key for this role.
