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- Tasks: Collaborate with teams to analyze and improve business processes using Certinia.
- Company: Join a dynamic company focused on innovative solutions in the tech industry.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Why this job: Make an impact by driving technical solutions and enhancing business efficiency.
- Qualifications: Experience in business analysis and Certinia PS Cloud is essential.
- Other info: Ideal for those passionate about technology and process improvement.
The predicted salary is between 36000 - 60000 £ per year.
Overview:
The focus of this role is to work with key business stakeholders within Marketing, Sales, Pre-Sales, Operations, Vender Alliance, and Finance to understand key business processes and articulate business needs through prioritised requirements.
This role will be focused on the processes within Lead to Cash, mapping process and requirements to Certinia Professional Services Cloud features and driving implementation of new technical and automated solutions.
Responsibilities:
- Running workshops and observing users in action
- Determining the present and future business processes
- Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.
- Gathering intelligence from managers and operational staff to bring the true business needs to light.
- Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities
- Analysis of data and how it is used by the stakeholders.
- Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders
- Create a backlog or prioritised requirements from which to develop and test against
- Coordinating User Acceptance Testing and support training, roll out and adoption.
Requirements:
- Has led business and technical analysis for all or parts of large-scale projects and programmes
- End to end software development lifecycle experience with at least 3 projects involving the rollout or significant enhancement of Certinia PS Cloud (services quoting, resource management, project delivery and billing events) and all related modules
- Understanding of the pre-sales / quote and billing process for products and services
- Formal Certinia PS Cloud training / certifications
- Understanding of the PMO and PPM tools and use
- Proven experience of system replacement projects where continuity of service is critical
- Knowledge and understanding of Business Process Mapping and Value Chains
- Business Analysis and requirements prioritisation techniques
- Use of various elicitation techniques
- Communications and stakeholder management
Desirable:
- Formal Business Analysis certifications / qualifications
- Worked on Implementation / enhancement projects for Sales Cloud and/or Salesforce CPQ
- Experience in implementation of any product quoting and approval tool.
Technical Analyst (Certinia) employer: Bell Integration - Driving Digital Transformation
Contact Detail:
Bell Integration - Driving Digital Transformation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Analyst (Certinia)
✨Tip Number 1
Familiarize yourself with Certinia Professional Services Cloud features and functionalities. Understanding how these tools can be leveraged to meet business needs will give you an edge during discussions with stakeholders.
✨Tip Number 2
Network with professionals who have experience in business analysis and Certinia implementations. Engaging with them can provide insights into best practices and common challenges, which can be valuable during your interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully mapped business processes and gathered requirements in previous roles. Highlighting your hands-on experience will demonstrate your capability to handle the responsibilities of this position.
✨Tip Number 4
Stay updated on the latest trends in business process mapping and analysis techniques. Showing that you are proactive about your professional development can set you apart from other candidates.
We think you need these skills to ace Technical Analyst (Certinia)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Analyst position. Make sure you understand the key responsibilities and requirements, especially those related to Certinia Professional Services Cloud.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with business analysis, particularly in large-scale projects involving Certinia PS Cloud. Be specific about your role in these projects and the outcomes achieved.
Showcase Your Skills: Demonstrate your understanding of business process mapping, stakeholder management, and data analysis in your application. Use examples from your past work to illustrate how you've successfully applied these skills.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for the role and how your background aligns with the company's needs. Mention any relevant certifications or training that would make you a strong candidate for this position.
How to prepare for a job interview at Bell Integration - Driving Digital Transformation
✨Understand the Business Processes
Make sure you have a solid grasp of the Lead to Cash process and how it relates to Certinia Professional Services Cloud. Be prepared to discuss how you've previously mapped business processes and requirements to technical solutions.
✨Showcase Your Technical Experience
Highlight your experience with the end-to-end software development lifecycle, especially with Certinia PS Cloud. Be ready to share specific examples from at least three projects where you played a key role in rollout or enhancements.
✨Prepare for Stakeholder Engagement
Demonstrate your ability to facilitate discussions among stakeholders. Think of examples where you successfully gathered requirements and achieved consensus on business needs, and be ready to discuss your approach.
✨Emphasize Data Analysis Skills
Be prepared to talk about how you've analyzed data to inform business decisions. Discuss any tools or techniques you've used to gather intelligence from managers and operational staff, and how this has led to actionable recommendations.
