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- Tasks: Collaborate with teams to analyze and improve business processes using Certinia.
- Company: Join Bell Integration, a leader in driving digital transformation.
- Benefits: Enjoy opportunities for professional growth and hands-on experience in tech solutions.
- Why this job: Be part of impactful projects that shape the future of business operations.
- Qualifications: Experience with Certinia PS Cloud and strong analytical skills are essential.
- Other info: Ideal for those passionate about technology and business process improvement.
The predicted salary is between 42000 - 84000 £ per year.
Overview:
The focus of this role is to work with key business stakeholders within Marketing, Sales, Pre-Sales, Operations, Vender Alliance, and Finance to understand key business processes and articulate business needs through prioritised requirements.
This role will be focused on the processes within Lead to Cash, mapping process and requirements to Certinia Professional Services Cloud features and driving implementation of new technical and automated solutions.
Responsibilities:
- Running workshops and observing users in action
- Determining the present and future business processes
- Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.
- Gathering intelligence from managers and operational staff to bring the true business needs to light.
- Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities
- Analysis of data and how it is used by the stakeholders.
- Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders
- Create a backlog or prioritised requirements from which to develop and test against
- Coordinating User Acceptance Testing and support training, roll out and adoption.
Requirements:
- Has led business and technical analysis for all or parts of large-scale projects and programmes
- End to end software development lifecycle experience with at least 3 projects involving the rollout or significant enhancement of Certinia PS Cloud (services quoting, resource management, project delivery and billing events) and all related modules
- Understanding of the pre-sales / quote and billing process for products and services
- Formal Certinia PS Cloud training / certifications
- Understanding of the PMO and PPM tools and use
- Proven experience of system replacement projects where continuity of service is critical
- Knowledge and understanding of Business Process Mapping and Value Chains
- Business Analysis and requirements prioritisation techniques
- Use of various elicitation techniques
- Communications and stakeholder management
Desirable:
- Formal Business Analysis certifications / qualifications
- Worked on Implementation / enhancement projects for Sales Cloud and/or Salesforce CPQ
- Experience in implementation of any product quoting and approval tool.
Bell Integration - Driving Digital Transformation | Technical Analyst (Certinia) employer: Bell Integration - Driving Digital Transformation
Contact Detail:
Bell Integration - Driving Digital Transformation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bell Integration - Driving Digital Transformation | Technical Analyst (Certinia)
✨Tip Number 1
Familiarize yourself with Certinia Professional Services Cloud features and functionalities. Understanding how these tools can be leveraged to meet business needs will give you an edge during discussions with stakeholders.
✨Tip Number 2
Network with professionals who have experience in business process mapping and the Lead to Cash process. Engaging with industry peers can provide insights and tips that are invaluable for your role as a Technical Analyst.
✨Tip Number 3
Prepare to discuss your experience with end-to-end software development lifecycles, especially related to Certinia PS Cloud. Be ready to share specific examples of projects you've worked on and the impact they had on the organization.
✨Tip Number 4
Brush up on your stakeholder management skills. Being able to effectively communicate and gain consensus among various stakeholders is crucial for this role, so think of strategies to facilitate these discussions.
We think you need these skills to ace Bell Integration - Driving Digital Transformation | Technical Analyst (Certinia)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Highlight your relevant experience in business analysis, technical solutions, and project management that aligns with the role.
Tailor Your CV: Customize your CV to reflect your experience with Certinia PS Cloud and any relevant projects you've worked on. Emphasize your skills in business process mapping, stakeholder management, and data analysis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Lead to Cash process and how your background makes you a perfect fit for this role. Use specific examples from your past experiences to demonstrate your capabilities.
Highlight Certifications: If you have any formal certifications related to Business Analysis or Certinia PS Cloud, make sure to mention them prominently in your application. This can set you apart from other candidates.
How to prepare for a job interview at Bell Integration - Driving Digital Transformation
✨Understand the Business Processes
Make sure you have a solid grasp of the key business processes related to Lead to Cash. Be prepared to discuss how these processes can be improved and how Certinia Professional Services Cloud features can support them.
✨Showcase Your Technical Experience
Highlight your experience with the end-to-end software development lifecycle, especially any projects involving Certinia PS Cloud. Be ready to provide specific examples of your contributions and the outcomes.
✨Prepare for Stakeholder Engagement
Since this role involves working closely with various stakeholders, practice articulating how you would facilitate discussions and gather requirements. Think about how you can gain consensus on business needs and present your findings effectively.
✨Demonstrate Your Analytical Skills
Be prepared to discuss your approach to analyzing data and mapping business processes. Share examples of how you've used data-driven recommendations in past projects to drive improvements or implement new solutions.
