At a Glance
- Tasks: Provide top-notch IT support to customers via calls, emails, and alerts.
- Company: Join Bell Group, a leader in customer-focused IT solutions.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Make a difference by solving real customer issues in a dynamic setting.
- Qualifications: 1+ year of IT support experience with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Bell Group is looking for a 1st Line IT Support professional based in Portsmouth. You'll provide essential support for external customers, managing calls, emails, and alerts effectively. Your role will ensure issues are resolved or escalated as necessary, all while maintaining excellent customer service in a fast-paced environment.
The ideal candidate should have over a year of experience in IT support and demonstrate strong communication and problem-solving skills. Hybrid working flexibility is offered, with three office days required.
Hybrid 1st Line IT Support Desk — Customer Focused in Portsmouth employer: BELL GROUP
Bell Group is an excellent employer that prioritises employee well-being and professional growth, offering a dynamic work culture where collaboration and innovation thrive. With the flexibility of hybrid working arrangements and a focus on customer service excellence, employees are empowered to develop their skills while contributing to meaningful solutions for clients in Portsmouth. Join us to be part of a supportive team that values your contributions and fosters career advancement.
