Bell Group is seeking a Service Reporting Manager who will transform operational data into insights that enhance service delivery and customer experience. This role involves analyzing ticket trends and performance metrics to drive improvements within the Service Desk.
Ideal candidates should have strong analytical abilities and relevant qualifications including a Bachelor's degree in Data Analytics or a related field, along with experience in IT Service Management and advanced technical skills in SQL, PowerBI, and more.
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Ideal candidates should have strong analytical abilities and relevant qualifications including a Bachelor's degree in Data Analytics or a related field, along with experience in IT Service Management and advanced technical skills in SQL, PowerBI, and more.
#J-18808-Ljbffr
