Manager, Business Operations - Rotor Blades Repair Center

Fulfil the roles and responsibilities of the Nominated Person for Part 145 as required by EASA and the UK Civil Aviation Authority (CAA).

Site lead for the Business Operations Team. Provide the right leadership, direction, and management to the Team with a strong results-oriented focus across safety, people, quality, service delivery and cost management.

Manage and grow the key relationships with customers and partners. Lead, organise, measure, and drive the performance of the operations team in support of company goals and objectives.

Design, develop, and deliver management processes that are required to comply with the relevant regulatory and business requirements. Proactively measure, monitor, and evaluate operational KPIs taking appropriate actions to ensure levels of performance are not compromised.

Co-ordination of key support services, e.g. Human Resources, IT and Finance to optimise overall site excellence. Overall responsibility for the facilities management. To ensure employees have the appropriate mandatory training for their role.

Ensuring the Maintenance organisations compliance with company SMS and Occurrence reporting responsibilities. Form 4 Holder for UK CAA Part 145 Maintenance Repair Organisation (MRO). Ensure that components are maintained to the requirements of Part 145 and in compliance with Part CAMO contracted requirements.

Administer Technical Training Requirements And Recommendations For Company Authorisation.

Operational: Maintain processes which are aligned with Company policy and within the regulatory requirements in the context of the company approvals. The implementation of Lean practices. Liaise with Company Technical Services in relation to Pt 145 activities.

Ensure all engineering facilities and office accommodation operate to Part 145 standard with an appropriate working environment. Ensure provision of compliant storage facilities for the necessary parts, tools, equipment, and materials to perform the planned tasks to Part 145 standard.

Alignment of Maintenance organisational structure and compensation and benefits management is aligned with Company Policy.

Financial: Control of costs within the approved budget. Supporting the development of external customers and revenue as required by Company Policy. Ensure all stakeholders are engaged in major decisions. Contribute To The Company Financial Audit Requirements.

Deliver P&L performance through strong leadership of the entire team. Monitor monthly operating budget and annual company operating budget to ensure site achieves key financials. Develop the annual budget in line with the annual business planning schedule.

Quality: Implementation of effective corrective actions following audits and incidents. Establishing and implementing corrective actions following Audits. Participate in investigations as requested by the Safety & Compliance Monitoring Manager.

Liaise with the Safety & Compliance Monitoring Manager for matters affecting continued airworthiness. Ensure the Company Maintenance Expositions are aligned with the relevant Aviation Authorities and are implemented. Ensuring appropriate Supplier Evaluation and support arrangements, in line with Company Policy.

Safety: Ensure we have a safe working environment where people can come to work and get home safe every night. Championing Safety initiatives within the business. Ensuring that the safety practices are implemented and adopted in line with Company requirements.

Required Qualifications (Essential)

• Must meet the requirements of UK CAA / EASA Part 145.
• Human Factors
• Auditing
• Safety Management System

Competencies

• Must be capable of working on own initiative and with a small team.
• Good communication skills.
• Analytical, administrative and organisational.
• Ability to work under pressure, to deadlines and multi-task.
• Strong communicator (written and verbal).
• Well organised and self-motivated.

Experience Required

• Aircraft/Helicopter Engineering/maintenance experience.
• Employee management Experience.
• Previous management experience.
• Planning experience is desirable.
• Project management skills are desirable.
• Strong understanding of the regulatory framework.
• 5 years of relevant work experience, of which at least 2 years should be from the aeronautical industry in an appropriate position.
• IT literate.