At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: Join The Bell, a community hub in the beautiful Surrey Hills.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at Young's Pubs.
- Other info: Be part of a supportive team in a fun, dynamic environment.
- Why this job: Kickstart your hospitality career with growth opportunities and training.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Come and join Paul and the team at The Bell! We are the hub of the community in Fetcham, where guests and neighbours become friends. Nestled in the Surrey Hills between Bocketts Farm Park and Norbury Park, our pub, bar and restaurant is known for serving real ale, craft beer and the best Sunday roast around. We’re a spacious, bright village pub graced by a stylish dining room. We pride ourselves on attentive hospitality and delicious freshly prepared nostalgic food.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Leatherhead employer: Bell, Fetcham
At The Bell, we pride ourselves on being more than just a pub; we are a vibrant community hub in Fetcham, offering a supportive and engaging work environment. As a Deputy Manager, you will benefit from extensive career development opportunities, including pathways to General Manager roles, alongside perks such as free meals, generous holiday allowances, and discounts across our Young's Pubs. Join us to be part of a team that values exceptional service and fosters personal growth in a stylish and welcoming setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Leatherhead
✨Tip Number 1
Network like a pro! Get chatting with folks in the hospitality scene, whether it's at local events or online. You never know who might have the inside scoop on a Deputy Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've made guests feel special in the past.
✨Tip Number 3
Research the pub! Know what makes The Bell tick and be ready to discuss how you can contribute to its success. This shows you're genuinely interested and not just looking for any job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Deputy Manager in Leatherhead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team. Share any relevant experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Deputy Manager role. Highlight your experience in team management and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our friendly community vibe at The Bell. Let us know what makes you unique and why you’d be a great addition to our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Bell, Fetcham
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with The Bell and its offerings. Understand their menu, the types of drinks they serve, and what makes them stand out in the community. This will show your genuine interest and help you connect with the team during the interview.
✨Showcase Your Customer Service Skills
As a Deputy Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and turned them into positive experiences, as this will demonstrate your proactive approach.
✨Emphasise Team Management Experience
Be ready to discuss your experience in leading and training teams. Share specific instances where you motivated your team or implemented training programmes that improved service quality. This will illustrate your capability to manage and develop staff effectively.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you see your career progressing. Mention any relevant training or development courses you've taken, as this shows your commitment to growth within the industry.
