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- Tasks: Assist customers at the trade counter and handle back-office admin tasks.
- Company: Join a reputable jeweller in Birmingham's Jewellery Quarter with a rich history.
- Benefits: Enjoy a supportive team environment and competitive salary between £25,000 and £27,000.
- Why this job: Perfect for those seeking a dynamic role in a friendly, customer-focused setting.
- Qualifications: Customer service skills and retail experience are essential; jewellery knowledge is a plus.
- Other info: This is a permanent position with opportunities for growth.
The predicted salary is between 25000 - 27000 £ per year.
Bell Cornwall Recruitment are delighted to be working with one of Jewellery Quarter’s most reputable, long-standing Jewellers. They are looking for a Trade Counter Assistant to join their small, tight-knit team. This role offers roughly a 50/50 split between back-office administration and trade counter customer service.
The duties and responsibilities of a Trade Counter Assistant include:
- Processing orders and completing detailed administration
- Serving customers at the trade counter
- Advising customers on the wide range of products
- Preparation of all online and telephone orders for dispatch
- Assist in the booking of product deliveries, liaising with suppliers accordingly
The successful individual will possess:
- Exemplary customer service skills
- Experience within the jewellery industry is extremely desirable
- A can-do attitude, with ability to learn quickly
- Happy in the office/store 5 days a week
- Experience within retail or sales administration/co-ordination
A fantastic opportunity for an experienced individual looking for a new challenge in a varied environment.
Interested? Please click the ‘APPLY’ button now!
Job Information
Job Reference: BCR/AB/11534_1744021833
Salary From: £25000
Salary To: £27000
Job Industries: Sales Jobs
Job Locations: Birmingham, West Midlands
Job Types: Permanent
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Trade Counter Assistant employer: Bell Cornwall
Contact Detail:
Bell Cornwall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the jewellery industry, especially the products offered by the company. Understanding the nuances of different types of jewellery and their features will help you engage more effectively with customers at the trade counter.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a significant amount of customer interaction, practice active listening and effective communication techniques to ensure you can provide exemplary service.
✨Tip Number 3
Network within the jewellery community. Attend local events or join online forums related to jewellery to connect with professionals in the field. This could give you insights into the industry and potentially lead to recommendations.
✨Tip Number 4
Demonstrate your enthusiasm for the role during any informal conversations or interviews. A can-do attitude is essential, so be prepared to share examples of how you've tackled challenges in previous roles, particularly in customer service or retail.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Trade Counter Assistant position. Tailor your application to highlight relevant experience in customer service and administration.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail or sales administration. Emphasise any previous roles in the jewellery industry and showcase your exemplary customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with the duties of the Trade Counter Assistant, particularly your ability to advise customers and process orders efficiently.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Bell Cornwall
✨Showcase Your Customer Service Skills
As a Trade Counter Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond to assist a customer.
✨Demonstrate Your Knowledge of the Jewellery Industry
Having experience in the jewellery industry is a big plus for this role. Brush up on your knowledge about different types of jewellery, materials, and trends. If you have any personal experiences or stories related to jewellery, don’t hesitate to share them during the interview.
✨Prepare for Administrative Questions
Since the role involves back-office administration, be ready to discuss your organisational skills and experience with processing orders. Think of examples where you successfully managed multiple tasks or improved efficiency in previous roles.
✨Exude a Can-Do Attitude
The job description mentions a 'can-do attitude' as essential. During the interview, convey your enthusiasm for the role and your willingness to learn. Share instances where you tackled challenges positively and adapted to new situations.
