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- Tasks: Lead a vibrant front of house team and ensure excellent service.
- Company: Join Bell Cornwall Recruitment, dedicated to helping you find a job you'll love.
- Benefits: Flexible shifts, evening appointments, and a supportive work environment.
- Why this job: Be part of a high-end club and make a real impact on member experiences.
- Qualifications: Exceptional client service skills and team leadership experience preferred.
- Other info: Must be a driver due to location; apply now for a quick response!
The predicted salary is between 24000 - 27000 £ per year.
Front of House Team Leader Salary: £24,000 to £27,000 Location: Edgbaston Bell Cornwall Recruitment currently have a unique and exciting opportunity for a Front of House Team Leader to join a high end club based in Edgbaston. This is a great opportunity to join a vibrant front of house team and we are looking for an individual who thrives on offering excellent service. Please note, this role will require flexibility with shift patterns / weekend work Responsibilities: * Meeting and greeting visitors / members in a warm and professional manner * Lead and manage the Welcome Desk Team * Admin related tasks such as rotas, managing sickness and absence and being the first port of call for any issues * Oversee all of the day to day operations of the front desk – enquires,, sales, membership queries etc * Answering telephone calls * Dealing with member\’s queries * Accurately keep CRM systems up to date * Ensure all H&S procedures are followed Ideal Candidate: * Exceptional client service skills * Team leader skills would be ideal within Hospitality, Health Clubs etc. * Friendly, professional and enthusiastic * Flexibility with working shifts / weekends * Must be a driver due to location If you believe this Front of House Team Leader role could be right for you, please apply now! Interested? Please click the \’APPLY\’ button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
Front of House Team Leader employer: Bell Cornwall Recruitment
Contact Detail:
Bell Cornwall Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Make sure to showcase your exceptional client service skills during the interview. Think of specific examples from your past experiences where you went above and beyond to provide excellent service.
✨Tip Number 2
Highlight any previous leadership experience you have, especially in hospitality or health clubs. Be prepared to discuss how you managed a team and handled challenges effectively.
✨Tip Number 3
Since flexibility with shifts and weekends is crucial for this role, be ready to discuss your availability openly. Showing that you are adaptable will make you a more attractive candidate.
✨Tip Number 4
Familiarize yourself with the club's values and culture before the interview. This will help you align your answers with what they are looking for and demonstrate your enthusiasm for the position.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Front of House Team Leader position. Understand the key responsibilities and the skills required, such as exceptional client service and team leadership.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any previous roles where you led a team or managed front desk operations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bell Cornwall Recruitment
✨Showcase Your Client Service Skills
As a Front of House Team Leader, exceptional client service skills are crucial. Be prepared to share specific examples of how you've provided excellent service in previous roles, especially in hospitality or health clubs.
✨Demonstrate Leadership Experience
Highlight your experience in leading teams, particularly in a front of house setting. Discuss how you manage team dynamics, resolve conflicts, and motivate your team to deliver outstanding service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to managing member queries or handling operational issues at the front desk, showcasing your ability to think on your feet.
✨Emphasize Flexibility and Availability
Since the role requires flexibility with shifts and weekends, be clear about your availability. Show enthusiasm for working varied hours and discuss how you manage work-life balance effectively.
