Commercial Claims Handler in Sheffield

Job Description

Claims Hander | £32,000 – £36,000 | Sheffield / Hybrid Working

Bell & Co Professional Recruitment is delighted to be working with a well-established and client-focused insurance broker to recruit an experienced Claims Handler in Sheffield. This is an excellent opportunity to join a professional and supportive team, playing a key role in delivering high-quality claims outcomes across commercial and personal lines.

The Role

• Act as the main point of contact for clients throughout the claims journey
• Provide advice on claims progress, settlements, and policy terms
• Manage a varied caseload including Motor/Fleet, Property, Employers’ & Public Liability, Goods in Transit, and Agricultural risks
• Handle delegated authority and non-delegated claims within agreed limits
• Liaise with insurers, loss adjusters, and suppliers to achieve the best outcomes
• Maintain accurate and compliant claims records
• Collaborate with colleagues and contribute to continuous improvement

About You

• Previous experience handling insurance claims – ideally 12 months as a minimum (motor, property, liability and/or agricultural)
• Strong organisational skills and ability to manage a busy caseload
• Confident, professional communicator with a client-focused approach
• High attention to detail and accuracy
• Comfortable using Microsoft Office and learning new systems
• Proactive team player with a collaborative mindset

Desirable

• Experience with Acturis or similar systems
• Working towards CII or CILA qualifications
• Negotiation experience with insurers or suppliers

What’s on Offer

• Salary £32,000 – £36,000 (depending on experience)
• Hybrid working: 3 days in the office, 2 from home
• 25 days annual leave
• Supportive team environment with opportunities for development