Schemes Account Handler in Doncaster

Schemes Account Handler/Underwriter – Leading Insurance Broker

Location: Leeds City Centre

Salary: Up to £32,000 + excellent benefits

We are delighted to be supporting a leading Insurance Broker that has recently undergone exciting developments, creating an excellent opportunity for a Schemes Account Handler/Underwriter to join their team in Leeds.

This is a fantastic opportunity to work in a fast-paced, forward-thinking environment where you\’ll provide tailored insurance solutions to property based clients.

Key Responsibilities:

• Respond to client queries promptly and professionally, delivering outstanding customer service
• Build and maintain strong client relationships, understanding their insurance needs and identifying opportunities to enhance cover
• Process new business, renewals, mid-term adjustments, and cancellations, ensuring accurate and compliant client records
• Liaise with insurers to ensure policies meet client requirements and secure favourable terms where possible
• Ensure all activities comply with FCA regulations and company compliance policies, keeping up to date with regulatory changes
• Collaborate closely with colleagues to deliver seamless client support, sharing knowledge and best practices

What We\’re Looking For:

• Experience in insurance, either with personal lines or commercial risks
• A basic understanding of insurance products and market practices
• Proficiency in MS Office and the ability to quickly learn internal systems
• Awareness of FCA regulations and industry compliance requirements
• Strong organisational skills with the ability to manage multiple tasks efficiently
• Excellent attention to detail and accuracy in documentation
• Confident verbal and written communication skills for engaging with clients, insurers, and internal teams
• A proactive mindset, with the ability to anticipate issues and offer practical solutions
• Analytical skills to support renewals and related administrative processes
• Progress toward (or willingness to pursue) CII qualifications, with full support provided by the business
• Experience with Acturis is desirable, though full training will be offered

What’s on Offer:

• A chance to step into a commercial insurance role with a company renowned for developing and progressing its people
• Competitive salary up to £32,000, based on experience
• 27 days annual leave, plus bank holidays
• Generous pension scheme
• Life assurance at four times your salary
• Private medical scheme
• Hybrid working (2 days from home)
• Full support toward professional qualifications and career advancement