At a Glance
- Tasks: Support the sales team with analysis, reporting, and customer relations.
- Company: Join Belkin, a leader in tech and consumer electronics, fostering innovation and collaboration.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a culture that values teamwork.
- Why this job: Be part of a high-performance culture where your ideas can make a real impact.
- Qualifications: Proficiency in Microsoft Office, strong analytical skills, and a passion for technology required.
- Other info: Experience in eCommerce or ICT is a plus; diverse applicants are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
What you’ll do
As a Sales Support Coordinator – Amazon, you will be responsible for ensuring seamless delivery of all sales administration, reporting, and analysis to effectively support business strategies and objectives.
The Sales Support Coordinator will support the Sales team by performing sales analysis, building, and maintaining relationships to drive sales activities, and resolving issues within the team, wider business, and customers. You will assist in optimizing Amazon across all regions.
How you’ll do it
- Develop and maintain strong relationships with customers, peers, and departments such as Product Management, Finance, Marketing, and Planning.
- Collaborate with the sales team and channel support to share best practices and maximize results.
- Assist customers and sales team with account-related questions, issues, or concerns, providing accurate and timely information on products, pricing, and quotes.
- Perform in-depth analysis of reports and dashboards, highlighting trends, risks, and opportunities.
- Analyze industry trends, competition, products, and pricing, and communicate insights to management and departments.
- Manage financial models in Sales Force for contractual and non-contractual accounts.
- Maintain the customer Price List in collaboration with Pricing Management.
- Learn company systems such as Oracle, Business Objects, Salesforce.com.
- Create Standard Operating Procedures (SOPs) to improve efficiency.
- Support NPI forecasts when needed.
- Coordinate with Amazon Channel Manager on action plans.
- Understand and promote Belkin products and categories.
- Coordinate shipment plans between logistics and sales.
- Share ideas, innovate, and challenge to improve the business.
- Contribute to a positive, collaborative, high-performance culture.
- Uphold Belkin’s company values.
What you’ll need
- Proficiency in Microsoft Office, especially Excel.
- Passion for business and technology, quick learner.
- Strong analytical skills and data-driven decision-making.
- Excellent English communication skills; additional European languages are a plus.
- Ability to work in a fast-paced environment.
- Self-motivated with a focus on personal growth.
- Well-organized, detail-oriented, and good at time management.
- Interest in tech and consumer electronics industry.
What you’ve done
- Experience in eCommerce sales or similar; ICT industry background is a plus.
- Proven communication skills.
- Experience in reporting and analysis.
- Experience with high-volume administration in sales or customer service.
- Track record of contributing to sales or customer service growth.
- Experience managing Amazon channel is highly desirable.
What you’re getting into
We offer collaborative spaces for your ideas, a culture of innovation, and opportunities for growth. Join us to learn, contribute, and succeed in a dynamic environment where communication and teamwork are valued. Belkin is committed to diversity and maintains a drug-free workplace. All applicants should review the privacy notice HERE.
Location:
Kings Langley, United Kingdom
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Sales Support Coordinator - Amazon employer: Belkin International
Contact Detail:
Belkin International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator - Amazon
✨Tip Number 1
Familiarise yourself with Amazon's sales processes and tools. Understanding how Amazon operates will give you an edge in discussions and show your commitment to the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Stay updated on industry trends and news related to eCommerce and technology. Being knowledgeable about the latest developments will demonstrate your passion for the field and your proactive nature.
✨Tip Number 4
Prepare specific examples of how you've contributed to sales growth or improved processes in previous roles. This will help you articulate your value during interviews and show that you're results-driven.
We think you need these skills to ace Sales Support Coordinator - Amazon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce sales and customer service. Emphasise your analytical skills and any experience with reporting, as these are crucial for the Sales Support Coordinator role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for business and technology. Mention specific examples of how you've contributed to sales growth or resolved customer issues in previous roles, showcasing your problem-solving abilities.
Highlight Technical Proficiency: Since proficiency in Microsoft Office, especially Excel, is essential, ensure you mention any relevant experience or projects where you've used these tools effectively. If you have experience with Salesforce or similar systems, include that too.
Showcase Communication Skills: Given the importance of communication in this role, provide examples of how you've successfully collaborated with teams or managed customer relationships. If you speak additional European languages, be sure to highlight that as well.
How to prepare for a job interview at Belkin International
✨Show Your Analytical Skills
As a Sales Support Coordinator, you'll need strong analytical skills. Be prepared to discuss your experience with data analysis and reporting. Bring examples of how you've used data to drive decisions or improve processes in previous roles.
✨Demonstrate Relationship-Building Abilities
This role requires maintaining strong relationships with various departments and customers. Share specific instances where you've successfully built relationships or resolved conflicts, highlighting your communication skills and teamwork.
✨Familiarise Yourself with Relevant Tools
Knowledge of tools like Salesforce, Oracle, and Business Objects is crucial. If you have experience with these systems, be ready to discuss it. If not, show your willingness to learn and adapt quickly to new technologies.
✨Understand the Industry Trends
Stay updated on the latest trends in eCommerce and the tech industry. During the interview, mention any recent developments you've noticed and how they could impact the business. This shows your passion for the industry and your proactive approach.