At a Glance
- Tasks: Manage meter installations and resolve data queries while ensuring timely submissions.
- Company: A growing utilities business in the Bury area with a focus on smart technology.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Other info: Fast-paced environment with the chance to make a real difference.
- Why this job: Join a dynamic team and play a key role in the smart meter rollout strategy.
- Qualifications: Strong communication and organisational skills, with attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role includes contacting customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines.
Reporting to the team leader, duties of the role will include:
- The management of all meter installations, exchanges, and removals.
- Sourcing meter details and updating all relevant systems, ensuring all appointments and de-appointments are correct.
- Resolving any issues that may arise from incorrect meter data in a timely and effective manner.
- Managing and remedying industry meter reading rejections.
- Liaising with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner.
- Supporting the business with its smart meter roll-out strategy.
- Ensuring meter readings are obtained and submitted to the industry within a specified timeframe.
The right candidate will have:
- Good verbal and written communication skills.
- Strong organisational skills.
- Able to prioritise within a busy challenging environment.
- Excellent attention to detail and a high level of accuracy in all areas.
Smart Meter Customer Service Executive employer: Belinda Roberts
Join a dynamic PE SaaS business in the picturesque Ilkley area, where you will thrive in a hybrid work environment that fosters professional growth and development. Our collaborative culture encourages self-starters to take ownership of their roles, offering opportunities for continuous learning and advancement within a fast-paced setting. With a focus on innovation and process improvement, we provide a rewarding workplace that values your contributions and supports your career aspirations.
