At a Glance
- Tasks: Manage customer accounts, handle queries, and ensure data quality.
- Company: A growing business in Swinton with a focus on customer service.
- Benefits: 3-month fixed-term contract with potential for growth.
- Other info: Office-based role with a supportive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service and proficiency in Excel required.
The predicted salary is between 26100 - 31900 £ per year.
My client is a growing business based in the Swinton area.
There is an urgent need for 2 candidates on a 3-month FTC.
These roles are based around Administration/Data Input and Customer Service.
Reporting to the Customer Service Manager, these roles are responsible for the maintenance of new customers, contractors and general customer service.
The roles involve working very closely with Clients, Account Management & the Operations Desk.
This role has a key focus on ensuring high levels of data quality and customer service throughout all areas of the business and will undertake constant validation and monitoring of all data input to our systems.
The role requires the ability to work independently and with focus on new customers and full query resolution.
Key Responsibilities include;
- Set up of System Customer Account Records
- Set up of System Contractor Account Records
- Generation & sending of all Customer Manuals
- Validation of Completed Sales Orders
- Assist with any required data cleaning activities required by the Head of Data.
- Any other Data Management tasks as required on an ad-hoc basis.
- Dealing with customers via the phone and query resolution
- Handling queries from customers and contractors
The right candidate will have experience in Customer Service, working on the phone and e mail. You will also have excel knowledge
This role is office based in Swinton
Customer Service Adminsitration in Swinton employer: Belinda Roberts Ltd
Belinda Roberts Ltd is an exceptional employer located in Greater Manchester, offering a supportive work culture that prioritises employee development and growth. With comprehensive training and a clear progression path to a Business Development Manager role, this entry-level position is perfect for those looking to kickstart their career in sales while enjoying a collaborative and dynamic team environment.
