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For Companies At a Glance
- Tasks: Manage case details, liaise with providers, and ensure smooth operations.
- Company: A growing legal service business in Sale, focused on customer service.
- Benefits: Gain valuable experience in a supportive environment with career development opportunities.
- Why this job: Perfect for those wanting to enhance their admin skills while making a difference.
- Qualifications: Experience in administration, preferably in medical or legal settings.
- Other info: Join a motivated team and thrive in a dynamic work atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Growing Legal service business based in the Sale area requires a Case Handler for an increased workload. Reporting to the team leader, this is an excellent role for someone looking to develop customer service and administration skills and work in a motivated environment.
Duties of the role will include:
- To accurately input all referral details onto the database.
- Obtain accurate fees from the provider for the required procedure(s).
- Obtain contact details and fees for any new providers and liaise with the Supplier Services Manager to update the database.
- Prioritise workload to ensure SLAs are met.
- Make regular contact with the provider to obtain appointments and results within the SLAs and update the clients accordingly.
- Produce necessary paperwork relating to the referral and send to the client, provider, or patient.
- To deal with any issues and/or complaints in accordance with the non-conformance and complaints process.
- Ensure the chosen provider is resulting in the optimal profit being made for the business.
- Make enquiries with relevant parties to resolve any purchase invoice queries.
- Ensure data protection regulations are followed and report any data breaches in accordance with the Data Breach Process.
- To undertake additional or other duties as necessary to meet the needs of the business.
The right candidate for the role will have good administration experience having worked in a hospital, medical service, doctors, or solicitors practice.
Locations
Case Handler in Sale, Trafford employer: Belinda Roberts Ltd
Contact Detail:
Belinda Roberts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Handler in Sale, Trafford
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in case handling. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you nail down your responses. Focus on how your admin experience aligns with the role and be ready to share specific examples.
✨Tip Number 3
Stay organised! Keep track of all the jobs you apply for and follow up if you haven’t heard back. A quick email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Case Handler role, and applying directly can give you a better chance of standing out.
We think you need these skills to ace Case Handler in Sale, Trafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your background fits with the Case Handler role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your previous experiences make you a great fit. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since the role involves dealing with various stakeholders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Case Handler position. We can’t wait to hear from you!
How to prepare for a job interview at Belinda Roberts Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Case Handler. Familiarise yourself with the tasks mentioned in the job description, like inputting referral details and liaising with providers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Administration Skills
Since the role requires good administration experience, be ready to discuss your previous roles where you've honed these skills. Prepare specific examples of how you've managed workloads, prioritised tasks, and dealt with complaints or issues effectively. This will highlight your suitability for the position.
✨Understand Data Protection Regulations
Given the importance of data protection in this role, brush up on relevant regulations and be prepared to discuss how you would handle sensitive information. Mention any experience you have with data management and compliance, as this will reassure the interviewer of your capability to follow necessary protocols.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job but also in how you can fit into their team and contribute to their success.
