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- Tasks: Manage personal injury cases and ensure smooth communication with providers and clients.
- Company: Growing Personal Injury Law Firm in Cheadle with a supportive team environment.
- Benefits: Opportunities for career progression and professional development.
- Other info: Fast-paced role with a focus on teamwork and client satisfaction.
- Why this job: Join a dynamic team and make a real difference in clients' lives.
- Qualifications: Legal administration experience in personal injury and strong organisational skills.
My client is a Personal Injury Law Firm based in the Cheadle area. Due to continued growth, my client is looking for a case handler to manage incoming business. Reporting to the team leader, duties will include:
- To accurately input all referral details onto the database.
- Source a suitable provider to carry out the required procedure(s).
- To research unfamiliar procedures to establish a suitable provider.
- Obtain accurate fees from the provider for the required procedure(s).
- Obtain contact details and fees for any new providers and liaise with the Supplier Services Manager to update the database.
- Prioritise workload to ensure SLAs are met.
- Make regular contact with the provider to obtain appointments and results within the SLAs and update the clients accordingly.
- Produce necessary paperwork relating to the referral and send to the client/provider/patient.
- To deal with any issues and/or complaints in accordance with non-conformance/complaints process.
- Ensure the chosen provider is resulting in the optimal profit being made for the business.
- Make enquiries with relevant parties to resolve any purchase invoice queries.
- Ensure data protection regulations are followed and report any data breaches in accordance with the Data Breach Process.
- To undertake additional or other duties as necessary to meet the needs of the business.
The right candidate will come from a legal administration background within PI and will have at least 6 months experience and be looking for a role that will offer progression and development.
Case Handler - Personal Injury in Cheadle Hulme employer: Belinda Roberts Ltd
Contact Detail:
Belinda Roberts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Handler - Personal Injury in Cheadle Hulme
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who have experience in personal injury. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the firm and its recent cases. Show them you’re not just another candidate; you’re genuinely interested in their work and ready to contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers—make them your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Case Handler - Personal Injury in Cheadle Hulme
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Case Handler. Highlight your experience in legal administration, especially within personal injury, and showcase any relevant skills that match the job description.
Showcase Your Attention to Detail: Since accuracy is key in this role, emphasise your attention to detail in your application. Mention specific examples where you've successfully managed data or handled sensitive information.
Demonstrate Your Communication Skills: As a Case Handler, you'll need to liaise with various parties. Use your application to demonstrate your strong communication skills, perhaps by sharing experiences where you effectively resolved issues or complaints.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Belinda Roberts Ltd
✨Know Your Stuff
Make sure you brush up on personal injury law and the specific procedures related to it. Familiarise yourself with common terminology and processes, as this will show your potential employer that you're serious about the role and understand the industry.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple cases and prioritising workloads, be ready to discuss how you stay organised. Bring examples of how you've successfully managed your time and tasks in previous roles, especially in a legal administration context.
✨Show Your Communication Skills
You'll need to liaise with providers and clients regularly, so be prepared to showcase your communication skills. Think of examples where you've effectively handled client queries or resolved issues, and be ready to explain how you maintain professionalism in challenging situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the firm. Consider asking about their approach to case management or how they support professional development for their staff. It’s a great way to demonstrate your enthusiasm for the position.