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- Tasks: Manage personal injury cases and liaise with providers to ensure smooth processes.
- Company: A growing Personal Injury Law Firm in Cheadle with a supportive team.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a vibrant team focused on growth and client satisfaction.
- Why this job: Make a real difference in clients' lives while developing your professional skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
My client is a Personal Injury Law Firm based in the Cheadle area. Due to continued growth, my client is looking for a case handler to manage incoming business. Reporting to the team leader, duties will include:
- To accurately input all referral details onto the database.
- Source a suitable provider to carry out the required procedure(s).
- To research unfamiliar procedures to establish a suitable provider.
- Obtain accurate fees from the provider for the required procedure(s).
- Obtain contact details and fees for any new providers and liaise with the Supplier Services Manager to update the database.
- Prioritise workload to ensure SLAs are met.
- Make regular contact with the provider to obtain appointments and results within the SLA’s and update the clients accordingly.
- Produce necessary paperwork relating to the referral and send to the client / provider / patient.
- To deal with any issues and/or complaints in accordance with non-conformance / complaints process.
- Ensure the chosen provider is resulting in the optimal profit being made for the business.
- Make enquiries with relevant parties to resolve any purchase invoice queries.
- Ensure data protection regulations are followed and report any data breaches in accordance with the Data Breach Process.
- To undertake additional or other duties as necessary to meet the needs of the business.
Case Handler - Personal Injury employer: Belinda Roberts Ltd
Contact Detail:
Belinda Roberts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Handler - Personal Injury
✨Tip Number 1
Network like a pro! Reach out to people in the personal injury field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching common case handler scenarios. Think about how you would handle specific situations, like dealing with complaints or prioritising workloads. Practice makes perfect!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're passionate about personal injury law. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Case Handler - Personal Injury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Handler role. Highlight any relevant experience in personal injury or case management, and don’t forget to showcase your attention to detail – it’s key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about personal injury law and how your skills align with the responsibilities listed in the job description. Keep it concise but impactful!
Showcase Your Communication Skills: As a Case Handler, communication is crucial. In your application, demonstrate your ability to liaise effectively with providers and clients. Use clear and professional language to reflect your communication style.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Belinda Roberts Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of personal injury law. Brush up on common procedures and terminology, as well as the specific duties listed in the job description. This will show that you're not just interested in the role, but that you’re genuinely prepared to hit the ground running.
✨Demonstrate Your Organisational Skills
Since prioritising workload is key for this role, be ready to discuss how you manage your time and tasks. Prepare examples from your past experiences where you successfully handled multiple responsibilities while meeting deadlines. This will highlight your ability to thrive in a busy environment.
✨Show Your Communication Skills
As a case handler, you'll need to liaise with various providers and clients. Think of examples where you've effectively communicated complex information or resolved issues. Practising clear and concise responses during the interview will also help demonstrate your communication prowess.
✨Be Ready for Problem-Solving Questions
Expect questions about how you would handle complaints or data breaches. Prepare some scenarios where you’ve successfully navigated challenges in previous roles. This will showcase your critical thinking and ability to follow processes, which are crucial for this position.