At a Glance
- Tasks: Manage meter installations and resolve data queries while liaising with customers and partners.
- Company: Fast-growing utilities business based in Bury, focused on innovation and customer service.
- Benefits: Competitive salary, bonuses, career progression, and development opportunities.
- Other info: Flexible work environment with opportunities to learn and grow.
- Why this job: Join a dynamic team and make a real difference in the energy sector.
- Qualifications: Strong communication, organisational skills, and attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader, duties of the role will include:
- The management of all meter installations, exchanges, and removal
- Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct
- Resolving any issues that may arise from incorrect meter data in a timely and effective manner
- To manage and remedy industry meter reading rejections
- Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner
- To support the business with its smart meter roll-out strategy
- Ensure meter readings are obtained and submitted to the industry within a specified timeframe
The right candidate will have:
- Good verbal and written communication skills
- Strong organisational skills
- Able to prioritise within a busy challenging environment
- Excellent attention to detail and a high level of accuracy in all areas of work
- The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo
- Flexible approach to work with a willingness to be involved in other areas of the business as required
- Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties
- Ability to successfully persuade, influence and negotiate with internal and external parties
A plus would be:
- Proven working knowledge of MS Office including MS Excel
- Experience of an operations function within an energy supplier
- Advanced working knowledge of MS Office including advanced MS Excel
In return, a competitive salary is offered along with bonus, progression, and development within a fast-growing business.
Energy Meter Customer Service in Bury employer: Belinda Roberts Ltd
Join a dynamic and rapidly expanding utilities business in the Bury area, where your role as an Energy Meter Customer Service operative will be pivotal in ensuring seamless meter management and customer satisfaction. We pride ourselves on fostering a supportive work culture that encourages professional growth, offers competitive salaries, bonuses, and opportunities for advancement within a fast-paced environment. With a focus on collaboration and innovation, you'll have the chance to make a meaningful impact while working alongside dedicated professionals who value your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Meter Customer Service in Bury
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work in customer service roles. Use LinkedIn or local meetups to connect and chat about their experiences. You never know when a casual conversation might lead to a job opportunity!
✨Tip Number 2
Practice your communication skills! Since this role requires strong verbal and written communication, consider doing mock interviews with friends or family. Get comfortable discussing your experience and how you can contribute to the team.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks under pressure. Highlight any tools or methods you use to stay organised, as this will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your relevant skills and experiences that match the job description. It shows you're serious about joining our team!
We think you need these skills to ace Energy Meter Customer Service in Bury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Energy Meter Customer Service role. Highlight your communication skills and organisational abilities, as these are key for us in this position. Use specific examples from your past experiences that showcase how you've excelled in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Don’t forget to mention your flexibility and willingness to tackle various tasks within the business.
Showcase Attention to Detail:In a role where accuracy is crucial, make sure to demonstrate your attention to detail in your application. Double-check for any typos or errors, and consider including examples of how you've successfully managed data or resolved issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Belinda Roberts Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of energy metering and the role of a Metering Data Operative. Brush up on common industry terms and processes, as this will show your enthusiasm and knowledge about the field.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about times when you resolved issues or clarified complex information—these stories will highlight your skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially under pressure. You might want to share specific tools or methods you use to stay organised, as this will resonate well with the team’s need for someone who can handle tight deadlines.
✨Be Solution-Oriented
Prepare to talk about instances where you've identified problems and proposed solutions. This role requires initiative and the ability to challenge the status quo, so showcasing your proactive approach will definitely impress the interviewers.
