Senior Product Designer

Acquired by Believe in 2023, Sentric is an independent music publisher servicing self-releasing songwriters and disrupting traditional publishing with fair, transparent deals. We recently launched Believe Music Publishing, offering premium services from publishing administration to tailored publishing deals. Together, we empower a diverse client base of artists, songwriters, record labels, and catalogue owners to collect the royalties they deserve.

With intuitive technology and a people-first approach, we’ve built a team of over 160 publishing experts worldwide, including more than 15 Sync specialists across North America and Europe, and dedicated teams in Creative, Revenue Optimisation, Royalties, Legal, and Copyright. Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.

Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers.

With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law.

Location: Liverpool or London (therefore you may see two versions of this job posting advertised)

Contract terms: full-time, permanent

Reporting to: Head of Product

Sentric Music Publishing are looking for a Senior Product Designer to join our growing team to help us ensure we’re creating products that people love to use. The Senior Product Designer will be responsible for the end-to-end UI/UX design system in support of Sentric’s mission to deliver publishing tools that simplify the publishing process for creators, artists, and administrators.

Responsibilities:

• End-to-End Product Design: Lead the design process for our complex data management products, from ideation to implementation.
• Design System Strategy: Establish, define, and be accountable for an overall design system and design strategy for our products.
• User Research: Support the Product team in Discovery and conduct client interviews, surveys, and competitor analysis to understand user needs, behaviours, and pain points.
• Information Architecture: Own the UX and UI design structure of our products, including site maps and user flows, to ensure user-friendly navigation.
• Usability Testing: Evaluate and identify usability issues, gather client and stakeholder feedback, and iterate on feature sets.
• Client Journey Mapping: Work closely with our Client Operations team to create and maintain detailed user personas that represent the broad range of clients we work with and user journey maps that outline their experiences and pain points.
• Wireframing & Prototyping: Use modern tools (Figma, Vercel) to create functional prototypes for stakeholders and clients to assess in support of product discovery.

Qualifications Key Skills:

• Collaboration: Work effectively with cross-functional teams, provide mentorship, and support education of design and user-oriented development across Product, Engineering and the wider business.
• Proactive Problem-Solving: Proactively work to help Product teams achieve strategic objectives, using a logical and creative approach to address user pain points and business goals.
• Visual Design: Understanding typography, colour theory, and layout to create visually appealing interfaces.
• Flexibility and adaptability: Being open to change and new technologies in a fast-paced environment.
• Familiarity with Agentic AI is a plus.
• Music industry experience is a plus.

Additional Information:

Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.

We have two hearts at Believe - our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

Benefits:

• 25 days annual leave increasing with length of service (28 days at 3 years, 30 days at 5 years)
• 1 day off for your Birthday & 1 day off to move house each year
• Salary sacrifice pension with matched employer contributions
• Life Assurance and Group Income Protection Plan
• Optional Private Medical Insurance (BIK)
• Enhanced Employee Assistance Programme
• Two remote working days per week
• Access to Eutelmed, a digital mental health and well-being platform offering sessions with experienced psychologists
• Tailor-made training and coaching program
• Remote working policy

Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.