At a Glance
- Tasks: Manage and optimise the Salesforce platform while providing user support and training.
- Company: Join believe housing, a forward-thinking organisation focused on transformation and innovation.
- Benefits: Enjoy up to 33 days leave, flexible working, and a competitive salary of £43,074 to £44,420.
- Why this job: Be part of a dynamic team that values your ideas and supports your growth.
- Qualifications: Experience with Salesforce and a passion for problem-solving and collaboration.
- Other info: Flexible working arrangements and a commitment to inclusivity and personal development.
The predicted salary is between 43074 - 44420 £ per year.
Are you ready to be part of something extraordinary? Here at believe housing, we are entering into one of the most exciting chapters in our story – a bold and ambitious period of transformation that will reshape how we think, work and create exceptional value and experiences for our customers and colleagues. We are looking for people who want to be at the heart of that change. This transformation will see us embrace new technologies, reimagine our services and unlock the potential across every part of the business.
If you thrive in fast-moving environments, love solving real problems and want to help build something brilliant for our customers — this is your moment. We believe in life without barriers, if you think you would be great in the role, we want to hear from you. We are interested in your skills, experience and personal values and we are committed to being a supportive and inclusive employer.
A flexible approach that works for you
We are a family-friendly organisation, and we encourage everyone to 'work the believe way'; keeping things simple, focusing on what matters and removing unnecessary tasks. Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.
About the role
As a Salesforce Administrator, you will ensure the smooth operation, optimisation, and integrity of the Salesforce platform. This role manages system configuration, user access, data quality, and security while providing responsive support and training to enhance user capability.
Your responsibilities will include:
- Develop an understanding of system architecture and interface documentation, ensuring accuracy and currency.
- Act as a primary point of contact for Salesforce users, providing troubleshooting, guidance, and tailored support.
- Deliver training and promote adoption of Salesforce features, ensuring users understand and confidently use the platform.
- Provide product support to business users, investigating Salesforce errors, data discrepancies, and system problems, often requiring complex decision-making.
- Support the Core Systems Manager in developing and implementing strategic and operational plans for Salesforce.
- Build strong relationships with teams across the organisation to understand business needs and translate them into effective Salesforce solutions.
- Collaborate with Salesforce Developers and technical squads to support deployments and perform testing on new features, updates, and customisations.
What’s on offer?
Our people are our greatest strength, and we are committed to helping you grow, stay curious, and thrive. At believe housing, we have created a supportive, inclusive culture where ideas are welcomed and development is encouraged. Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.
We offer a competitive salary of £43,074 to £44,420 per annum and:
- Up to 33 days annual leave, plus four volunteering days
- A competitive pension scheme
- Access to our healthcare scheme
- Flexible working that supports your wellbeing
- A positive, inclusive culture where growth and development are genuinely encouraged
Apply now
If you share our values and believe you can bring something special to this role, we would love to hear from you. We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know. Early applications are encouraged, as we may close the vacancy early if we receive a high volume of interest.
Closing date: 23:59 on Sunday 29 March 2026
Applications must be submitted via our website.
Interview date: To be confirmed.
Job Types: Full-time, Permanent
Pay: £43,074.00-£44,420.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Paid volunteer time
- Sabbatical
- Sick pay
- Store discount
- Work from home
Work Location: Hybrid remote in Seaham SR7 7TT
Salesforce Administrator in Seaham employer: Believe Housing
Contact Detail:
Believe Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in Seaham
✨Tip Number 1
Get to know the company inside out! Research believe housing's mission, values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their transformation.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Salesforce Administrator position.
✨Tip Number 3
Prepare for the interview by practising common Salesforce scenarios. Think about how you would handle user issues or data discrepancies. Being ready to discuss real-life examples will demonstrate your problem-solving skills and show that you can thrive in fast-moving environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining believe housing and being part of their exciting journey.
We think you need these skills to ace Salesforce Administrator in Seaham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Salesforce Administrator role shine through. We want to see how excited you are about being part of our transformation and how you can contribute to making a difference.
Tailor Your Experience: Make sure to highlight your relevant skills and experiences that align with the job description. We’re looking for someone who can manage system configuration and user support, so give us examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the team. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Believe Housing
✨Know Your Salesforce Inside Out
Before the interview, make sure you brush up on your Salesforce knowledge. Understand the platform's features, functionalities, and recent updates. Be ready to discuss how you've used Salesforce in past roles and how you can optimise it for believe housing.
✨Showcase Problem-Solving Skills
Since the role involves troubleshooting and resolving issues, prepare examples of how you've tackled complex problems in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your decision-making process.
✨Emphasise Collaboration
This position requires building strong relationships across teams. Think of instances where you've successfully collaborated with others to achieve a common goal. Be ready to explain how you would work with different departments at believe housing to understand their needs and provide effective Salesforce solutions.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the company's transformation plans and how the Salesforce Administrator role fits into that vision. This shows your genuine interest in the position and helps you assess if it's the right fit for you.