Recovery & Arrears Coordinator - Flexible, Tenant-Focused

Recovery & Arrears Coordinator - Flexible, Tenant-Focused

Full-Time 32135 - 33534 € / year (est.) Home office (partial)
Believe Housing

At a Glance

  • Tasks: Support tenants with income collection and manage arrears effectively.
  • Company: Believe housing, a tenant-focused organisation prioritising support and growth.
  • Benefits: Flexible working, competitive salary, and opportunities for personal and professional development.
  • Other info: Join a supportive team dedicated to helping others.
  • Why this job: Make a real difference in tenants' lives while growing your career.
  • Qualifications: Experience in income collection or customer service is a plus.

The predicted salary is between 32135 - 33534 € per year.

believe housing is looking for a Recovery and Arrears Coordinator to provide guidance and support in income collection for tenants. The role involves monitoring accounts, advising on arrears, and working proactively with tenants.

The position offers a salary between £32,135 and £33,534, flexible working arrangements, and a strong emphasis on personal and professional growth within a supportive culture.

Apply by May 18, 2026, for this exciting opportunity.

Recovery & Arrears Coordinator - Flexible, Tenant-Focused employer: Believe Housing

At believe housing, we pride ourselves on being an excellent employer that prioritises tenant-focused support and employee well-being. Our flexible working arrangements and commitment to personal and professional growth create a nurturing environment where you can thrive. Join us in making a meaningful impact in the community while enjoying a supportive culture that values your contributions.

Believe Housing

Contact Detail:

Believe Housing Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Recovery & Arrears Coordinator - Flexible, Tenant-Focused

Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work in recovery and arrears. A friendly chat can lead to insider info about the role and even a referral.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of tenant support and income collection strategies. We want you to show that you’re not just passionate but also knowledgeable about the challenges tenants face.

Tip Number 3

Practice your communication skills! As a Recovery & Arrears Coordinator, you'll need to explain complex issues clearly. Role-play with a friend or use online resources to get comfortable with potential scenarios.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Recovery & Arrears Coordinator - Flexible, Tenant-Focused

Income Collection
Account Monitoring
Arrears Management
Tenant Support
Proactive Communication
Guidance and Advisory Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in income collection and tenant support. We want to see how your skills align with the role of Recovery & Arrears Coordinator.

Showcase Your Proactive Approach:In your written application, emphasise your proactive strategies for managing arrears and supporting tenants. We love candidates who can demonstrate initiative and a tenant-focused mindset.

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Believe Housing

Know Your Stuff

Before the interview, make sure you understand the ins and outs of income collection and tenant support. Brush up on relevant legislation and best practices in arrears management. This will show that you're not just interested in the role but also knowledgeable about it.

Show Your Empathy

As a Recovery & Arrears Coordinator, you'll be working closely with tenants. Prepare examples of how you've successfully supported individuals in difficult situations. Highlight your ability to listen and provide tailored advice, as this is crucial for building trust.

Demonstrate Proactivity

Think of instances where you've taken the initiative to resolve issues or improve processes. Be ready to discuss how you can proactively engage with tenants to prevent arrears before they become a problem. This proactive mindset is key for the role.

Ask Insightful Questions

Prepare thoughtful questions about the company's approach to tenant support and their culture. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to demonstrate your understanding of the challenges faced in recovery and arrears.