At a Glance
- Tasks: Lead initiatives to create safe communities and manage antisocial behaviour effectively.
- Company: Join believe housing, a supportive and inclusive employer focused on community wellbeing.
- Benefits: Enjoy a competitive salary, up to 33 days leave, flexible working, and healthcare access.
- Other info: We value diversity and are committed to supporting all applicants throughout the recruitment process.
- Why this job: Make a real difference in your community while developing your career in a positive environment.
- Qualifications: Experience in community management and strong leadership skills are essential.
The predicted salary is between 62942 - 62942 £ per year.
We’re on the lookout for a Safer Neighbourhoods Manager to join the believe housing team. We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
A flexible approach that works for you. We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks. Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on‑site presence for part of the week.
About the role. The Safer Neighbourhoods Manager will lead and manage the delivery of high quality, customer focused services that prevent and address antisocial behaviour, hate related incidents, and serious breaches of tenancy, helping to create safe, sustainable communities and positive outcomes for customers. The role is responsible for ensuring services are delivered consistently, proactively and in line with organisational values, regulatory expectations and legislative requirements.
Working closely with colleagues and external partners, including the police, local authorities and community safety agencies, you will provide leadership to the Safer Neighbourhoods Team, drive service improvement, and ensure the effective use of prevention, intervention and enforcement approaches to protect customers, support communities and maintain tenancy standards.
Your responsibilities will include:
- Manage the delivery of frontline Safer Neighbourhood services including local issue resolution, enforcement of tenancy breaches, hate‑related incidents, anti‑social behaviour, safeguarding concerns and other complex neighbourhood matters, ensuring cases are managed appropriately, proportionately and in line with policy and procedure.
- Develop and maintain effective working relationships with external partners including local authorities, police, support agencies, elected members and community representatives, to improve outcomes for customers and communities ensuring responses are coordinated and effective, and where possible links with initiatives to reduce crime and antisocial behaviour in the area.
- Contribute to the development, review and implementation of policies, procedures and service standards relating to enforcement, antisocial behaviour and tenancy management, ensuring services are compliant, consistent and reflect legislation, regulation and good practice.
- Use customer insight, performance data, demand information, complaints, learning and sector best practice to identify themes, trends and improvement options, and prepare clear reports and recommendations that support decision‑making, shape the service, reduce tenancy failure and improve neighbourhood outcomes.
What’s on offer? Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged. Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.
We offer a competitive salary of £62,942 per annum and:
- up to 33 days annual leave pro rata, plus four volunteering days
- access to our healthcare scheme
- flexible working that supports your wellbeing
- a positive, inclusive culture where growth and development are genuinely encouraged.
We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.
If you wish to find out more about this opportunity contact Sam Humble Assistant Director of Neighbourhoods at sam.humble@believehousing.co.uk
Safer Neighbourhoods Manager in North East employer: Believe Housing
At believe housing, we pride ourselves on being an excellent employer that values flexibility and impact in our work culture. Our Gas Compliance Auditor role offers a unique opportunity to contribute to community safety while enjoying a supportive environment that fosters professional growth and continuous improvement. With a commitment to employee development and a focus on delivering high-quality services, you will find meaningful and rewarding employment with us.
StudySmarter Expert Advice🤫
We think this is how you could land Safer Neighbourhoods Manager in North East
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Believe Housing, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Believe Housing and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Safer Neighbourhoods Manager in North East
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Believe Housing and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Believe Housing
✨Get to Know Public Sector Values
Before your interview with Believe Housing, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Believe Housing.